He's close, there are three basic protocols ISO, SAE and KWP, then those get broken down into sub groups.
ISO 15765-4, ISO 14230 KWP2000, ISO 15765, SAE-J2284, SAE-J1850 PWM and VPW.
Some high end universal scanners (Snap On, OTC... ) can almost read/communicate with all the computers on a vehicle, but more often than not, you need the manufacturer scan tool, in this case the DRB.
His scanner may see the module, but can not communicate with it.
For what our shop paid for a Snap On scanner, they could have bought a DRB, Star, and Tech scanner for the big 3 US manufacturers.