2019 load level system

[RVTRKN]

2019 load level system, how in the heck do you activate the lowering for a trailer ball hitch. The manual is horrible, how can you buy a $75K truck and give you an almost worthless manual.

 

[Ozymandias]

Isn't there an App you can download on your device, from MOPAR?
I think I've seen somenthing once.

 

[TFucili]

To my understanding, because the 3500s have leaf springs it won't lower unless you have enough weight in the bed.

And, yes the manual is mostly a waste of time.


On Edit: If your question was locating the actual "button", it might be in the toolbar at the bottom of the 12" screen. If not, go into the apps area, and you can drag and drop it into the toolbar, but it will displace something already there so plan ahead.

 

[Cummins12V98]

Load bed with at least 600# hit alt ride and never turn it off! It will ride near level and give better ride along with easier entry/exit.

When unhitching go to controls/settings and select tire jack mode then unhitch. This keeps the truck from compensating load change. No need to turn off setting as it goes back to normal once you start to drive.

 

[RVTRKN]

Tried another 3500 SRW with load level system and did the same.

 

[Hoefler]

Go to apps in the radio, look for a diagram of a truck with an arrow pointing down, touch it and the bed will lower. Only works in park.

 

[RVTRKN]

Awesome, it worked now to raise it back up. as you see in the picture it says bed low in yellow. There is no app showing an arrow upward. Any instruction in the owners manual I missed?

 

[AH64ID]

118°!!!!

It starts on page 317 of the owners manual. Aside from a bed lowering mode it looks identical to my ‘18.

I don’t think bed low and ALT trailer height are the same thing.

 

[Hoefler]

Hit the button again and it will raise, or start driving and it will raise automaticaly

 

[RVTRKN]

118°!!!!

Thats why I got the truck in white.

 

[RVTRKN]

Well I found the source of my issue. I couldn’t get it to work because the driver side air bag won’t inflate. Just checked them this morning, looking for the rear fuel filter, and found one inflated and deflated. I had the wife operate the system for me, and the driver side never inflated while the other would inflate and deflate.

 

[AH64ID]

Well I found the source of my issue. I couldn’t get it to work because the driver side air bag won’t inflate. Just checked them this morning, looking for the rear fuel filter, and found one inflated and deflated. I had the wife operate the system for me, and the driver side never inflated while the other would inflate and deflate.

well that sucks!

I wonder if something changed for 19, or if it’s just coincidence. The only two issues I’ve read about the 3500 auto-level are on ‘19’s.

 

[RVTRKN]

First warranty issue.

 

[Cummins12V98]

VERY rare to hear of an air ride issue on a 3500.

For 19 it's a new option to lower the rear for hitching/unhitching.

 

[RVTRKN]

I hope it has that feature, but in reality it has only about a half inch of travel on the airbags before the secondary springs make contact. I guess once its fixed I'll try to use that option again, but the only reason I didn't physically check before was because another 3500 did the same thing. I'm willing to bet they had a bad batch of airbags.

 

[TFucili]

I was under the impression that if unable to maintain system pressure it would throw a code. Does your truck sit level left to right?

 

[RVTRKN]

It seems to be level, yes I would have thought that as well. The bags are to the left and to the right so if one has a different presure, it would create a different movement on the bag inflated/deflated when underway. I'll be turning it in for warranty on Monday or Tuesday, and if thats supposed to be normal, I'll know within the week.

 

[AH64ID]

How heavy have you loaded it up so far?

 

[Wiredawg]

Stewart Carter Brandt had the same thing happen to him... went to pick up new RV and one side wouldn't inflate. I wonder if there are defects in the bags or they are getting damaged somehow in the installation process?

Please let us know exactly what they find.

Cheers, Ron

 

[RVTRKN]

I PM’d him, and he didn’t know what I was talking about. Replied back with some quotes, he never responded.