PATRIOT_Ram-ischultz-boonieman, the silver nut you're refering to is called a "zert" nut which is a crushable expandable base swedge nut. It installs and works similar to a pop rivet which is a blind installation, ie; can only be done from one side. The zert nut is used to supply machine screw threaded connector attachment to thinwall stock area, as in sheetmetal. To install, body size hole is drilled into sheetmetal in order to recieve nut. Nut is installed with a swedge tool, similiar to pop rivet tool. The zert nut swedge tool is a two handle affair and has a threaded nose which you spin the zert onto. Then you insert the zert nut into sheetmetal hole. Swedge tool, one handle holding the zert nut at its installation location, 2nd handle, usually a threaded t-bar, in some fashion pulls the zert nut back against the first handle base assembly thereby crushing/swedgeing out nut base against sheemetal hole, identicle to pop rivet process. No one single zert nut makes a high strength attachment point and two zerts, one at each end of a bracket several inches in length are not much stronger than one zert by itself. Zerts need to be installed in a pattern similiar to nailing patterns for carpentry framing, in order to gain what small strength they're able to develope for the item they're holding in place. Yours probally might have loosened due to the installer missing the exact hole spacing needed, ie; installers drill walked a bit when drilling the body hole, and the bracket holes not having any extra size to allow for a bit of error for zert location. The installer recognizes he/she (being PC here) is close enough on the 2nd hole to catch a start thread and decides to force it in crossthreaded, which goes way past the zerts holding power and zert swedge base pulls free of sheetmeal and spins. Other zert is ok because it was the first to get a bolt and installer could hold bracket hole centered over zert. Installer figures job is a done deal. Now in regards to removing this, your're not going to like the answer. Can't be drilled out because the whole assembley spins, ie; screw and nut zert. Due to blind installation, no way can nut zert be held onto in order to loosen/break free the screw. You're working in a finished area which also makes things more difficult. Only answer is to use a dremel tool and grind off screw head which releases bracket and also releases zert with screw shank still in it and they both drop down into whatever cavity space is below them to rattle along for next 200k miles. Forget about getting them out, short of making larger hole, in finished sheetmetal material, in order to fish it out. Possible to pump some caulk into cavity in order to inhibit rattle motion of abandoned zert, but if it's the upper hole, make sure for the lower hole that you run the screw in and out from time to time while caulk is setting up in case any dripped down to get onto those threads. Nothing can be done to salvage original hole. Must move onto new adjacent real estate for fresh zert and better workmanship. To cover abandoned hole, new bracket base may be long enough to cover, if not maybe plastic plug. In general, zert nuts provide for machine screw thread connectors onto sheetmetal base metal but they're not one bit stronger than sheetmetal self-tapping screw due to the weak strength limitations of swedge zert nut against thin wall stock. In my trade, elevator mechanic, modernization/upgrade company bids some work installing part xyz using zerts 'cuz they're quick and cheap but down the road, fail because duty cycle for the connector is just too much. Customer pays $$$$ to get it right the 2nd time around which is also the unfortunate case here. Jim.