This is the TSB and it applies to early 97s also.
Steering Column/Wheel - Clunk/Rattle
NO: 19-08-97
GROUP: Steering
DATE: May 30, 1997
SUBJECT:
Clunk/Rattle Felt In Steering Column/Wheel
THIS BULLETIN SUPERSEDES TECHNICAL SERVICE BULLETIN 19-01-96, DATED FEB. 09, 1996, FOR 1996 MODEL YEAR VEHICLES. PLEASE NOTE THIS INFORMATION IN THE 1996 TECHNICAL SERVICE BULLETIN MANUAL (PUBLICATION NO. 81-699-97010. THE BULLETIN HAS BEEN COMPLETELY REVISED AND INCLUDES 1997 MODEL YEAR VEHICLES.
MODELS:
1996 - 1997 (BR) Ram Truck
NOTE:
THIS BULLETIN APPLIES TO ALL VEHICLES BUILT IN THE UNITED STATES (FIRST DIGIT OF VIN = 1) AND VEHICLES BUILT IN MEXICO (FIRST DIGIT OF VIN = 3) BEFORE MAR. 3, 1997 (MDH 0303XX).
SYMPTOM/CONDITION:
A clunk or rattle may be felt in the steering wheel/column during slow turns, rough road driving, and stops.
DIAGNOSIS:
Perform inspection of front suspension and steering components, including a check of all fasteners for proper torque as specified in the appropriate Service Manual. Test drive the vehicle on a rough or bumpy road. With both hands on the steering wheel, feel for a clunk or listen for a rattling type noise. If felt or heard, follow the repair procedure.
PARTS REQUIRED:
POLICY: Reimbursable within the provisions of the warranty.
TIME ALLOWANCE:
Labor Operation No:
19-20-12-94 0. 3 Hrs.
Replace Steering Column Intermediate shaft (Mexico Built).
19-20-12-95 1. 1 Hrs.
Replace Steering Column Intermediate Shaft and
Brake lines - Gas Engines - Without Four Wheel ABS
19-20-12-96 1. 2 Hrs.
Replace Steering Column Intermediate Shaft and
Brake lines - Gas Engines - With Four Wheel ABS
19-20-12-97 1. 2 Hrs.
Replace Steering Column Intermediate Shaft and
Brake lines - Diesel Engines - Without Four Wheel ABS
19-20-12-98 1. 3 Hrs.
Replace Steering Column Intermediate Shaft and
Brake lines -Diesel Engines - With Four Wheel ABS
FAILURE CODE: P8 - New Part