Attention: TDR Forum Junkies 
I posted this on a powerstroke forum... but realizing that they claim to sell parts for all manufacturers... i have decided to post here also... .
I will try and summarize this and make this somewhat shorter. .
Bought a Reman IDM for a 7. 3L Powerstroke. Before it ever made it to its destination (relatives home) My credit card had the agreed upon charge, and ANOTHER charge for roughly 4 times the agreed upon amount! Part shows up, install it, DOESN'T WORK!!. .
Call, finally get somebody on the phone, they agree to send me another one and don't seem surprised that their "100% tested Reman parts" don't work!. I inquire about the apparent overcharge and immediately get transferred to somebody else, finally get them on the phone, they say, "no problem, just send me a copy of the cc bill and we will refund the overcharge" I fax a copy of the bill the very next morning and never hear a thing. I call several days later, only to be accused of making this all up in an effort to scam them out of some money!!!!. Rather than argue it, I just disputed this with my cc company...
Second replacement part shows up, it doesn't function right either..... BTW, the reason I KNOW neither of these parts work right is that I had temporarily installed a borrowed IDM from another truck and the truck ran perfectly. Make yet another call to the "warranty dept" and he wants to send yeat another part... I simply told him I could NOT continue to field test parts for them and had purchased another one from another company... I inquired about returning the parts for refund. . they agreed.
I sent the parts back, never heard from them, made several calls, over the course of a couple weeks, kept gettting the run-around, every once awhile I would get assured that I would be re-imbursed. . Never happened. .
I finally pin the guy down pretty hard today and he finally says that all he can give me is store credit????? I explained that I did not need anymore broken parts, I already had plenty. .
Guys, this place is a complete and total scam... ... I took a close look at the "Reman" parts... . the IDM's still had the old, 18 year old silicone holding the housings together... the only thing that had been done was what looked like a half-baked bead blasting effort to get years of grime off the exterior... and they put a cute little "born on" sticker on the side of it with their company logo. .
I would NOT RECOMMEND DOING ANY BUSINESS WITH THIS COMPANY!!. .
I am currently working several avenues and going thru the motions of reporting this as fraud to the Florida Attny. Generals Office, E-Bay Motors... etc. .
I will try and summarize this and make this somewhat shorter. .
Bought a Reman IDM for a 7. 3L Powerstroke. Before it ever made it to its destination (relatives home) My credit card had the agreed upon charge, and ANOTHER charge for roughly 4 times the agreed upon amount! Part shows up, install it, DOESN'T WORK!!. .
Call, finally get somebody on the phone, they agree to send me another one and don't seem surprised that their "100% tested Reman parts" don't work!. I inquire about the apparent overcharge and immediately get transferred to somebody else, finally get them on the phone, they say, "no problem, just send me a copy of the cc bill and we will refund the overcharge" I fax a copy of the bill the very next morning and never hear a thing. I call several days later, only to be accused of making this all up in an effort to scam them out of some money!!!!. Rather than argue it, I just disputed this with my cc company...
Second replacement part shows up, it doesn't function right either..... BTW, the reason I KNOW neither of these parts work right is that I had temporarily installed a borrowed IDM from another truck and the truck ran perfectly. Make yet another call to the "warranty dept" and he wants to send yeat another part... I simply told him I could NOT continue to field test parts for them and had purchased another one from another company... I inquired about returning the parts for refund. . they agreed.
I sent the parts back, never heard from them, made several calls, over the course of a couple weeks, kept gettting the run-around, every once awhile I would get assured that I would be re-imbursed. . Never happened. .
I finally pin the guy down pretty hard today and he finally says that all he can give me is store credit????? I explained that I did not need anymore broken parts, I already had plenty. .
Guys, this place is a complete and total scam... ... I took a close look at the "Reman" parts... . the IDM's still had the old, 18 year old silicone holding the housings together... the only thing that had been done was what looked like a half-baked bead blasting effort to get years of grime off the exterior... and they put a cute little "born on" sticker on the side of it with their company logo. .
I would NOT RECOMMEND DOING ANY BUSINESS WITH THIS COMPANY!!. .
I am currently working several avenues and going thru the motions of reporting this as fraud to the Florida Attny. Generals Office, E-Bay Motors... etc. .
