It would be nice if MY dealer (don't want to trash all dealers) had mechanics who truly know what is going on with these trucks. When I took my truck in for the steering recall I was told there was a new flash out to improve the mileage and power performance of my truck. I asked to speak with the diesel mechanic who I have spoke to before to confirm it was truly a driving improvement and all of the sudden he was not available and even though I told them I would wait, they called for a rental car as they said it would take to long to wait. Obviously I will not be going there again, problem is this is the third dealer I have been to in St. Louis that does not have a knowledgeable diesel tech.
I agree with RVTRKN that the performance hit is in the low end grunt that use to make this truck a pleasure to drive. Now at in town speeds it dogs unless you keep it in 5th and when pulling the trailer it wants to down shift more often than before on the same hills it didn't before. Also with the e-brake less aggressive your hitting the brakes more often (which as we all know aren't so good in the first place). In addition my mileage is down 1. 5 miles per gallon.
I tried to do my research before allowing the upgrade but truthfully we are going on blind faith as I was told by the service writer that this was to be a "Performance Improvement" that was related to power and mileage.
I have since complained to the service writer (which seems to do nothing when it is only a verbal complaint) and have decided to put the complaint in writing to the dealer and to Chrysler.
Does anyone know who to send complaints to at Chrysler Corporate as often finding the right person can at least give them the accurate feedback they need to know.
Steve in St. Louis
2007. 5 RAM 3500 SRW Quad Cab 4x4, 6. 7L, 68RFE, 3. 73, Big Horn, Khaki
w/Spray in Rhino Liner and MOPAR Drop in Bed Liner, Prodigy brake controller, Luverne MegaStep W2W Nerf Bar w/step, AMP rear bumper step, Mag-Hytec covers on front & rear Diff. and Transmission, Hellwig Rear Sway Bar, Tuff Country 2" Leveling Kit, Tuff Country Front Sway Bar Links w/Heim joints, Bilstein 5100's, Firestone Ride Rite Air Bags, Reverse Fog lights, Rear Hitch Camera w/4 Camera wireless receiver for monitoring who's following my trailer and keeping an eye on its tires.
2009 Jayco Eagle 256 RKS Travel Trailer
2009 Jeep Liberty Limited
1972 Oldsmobile Cutlass Supreme
2003 Yamaha Wolverine 350
1987 Honda 250X
1987 Suzuki Quadsport 230E