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Engine/Transmission (1998.5 - 2002) Bill at DTT saves me again.

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2nd Gen Non-Engine/Transmission Clearcoat revisited

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I just have to pass on my happenings of this week. A few days ago my truck transmission lost overdrive and got moving slowly. I was very bummed thinking that my tc went out. I have been meaning to change it with a DTT one but I have been to cheap and busy to do it. So I limped it home and called Bill thinking that I needed a TC and probably a transmission now too. After a few minutes talking to him he concluded that my truck was in limp mode and probably only had an electrical problem in the transmission. He then told me to pull the pan and call him back. After a few calls back and forth with him. We found that I had a bad solenoid. After a trip to the dealer for parts I was up and running again. DTT's customer support just blows me away. He help me fix my own transmission when he could of just sold me a new one. Plus the transmission he helped me with is not even his (I have only his vb in it now) And he has talked me through an earlier problem before I was even a customer of his. After all this I am his customer for life. I would never buy elsewhere. And I even feel bad I haven’t bought more from him.



Thanks Bill.
 
I had the chance to hang out with Bill at his shop and he answered 3 calls while tearing down a transmission, he is always available, people like this know one thing! When you do good on someone it will come back on you! Piers has that approach too, Thanks to both!
 
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