Bob & Marco saved me 10K!!

[ColemanR]

And I mean this literally! I was ready to buy another truck tomorrow. This is in regard to the thread, "Please tell me DC didn't do this". My truck has been dead in the water for 2 weeks now. Four tows, one new engine, three ECM's, and two shops later the dealer tells me I need to replace the engine I just put in because it's a 6-speed and mine's an automatic. They are not interchangeable, according to the dealer... ... I got lots of ideas from TDR - some of them we thought of, some we didn't. Thanks to everyone who sent thoughts and ideas. Bob 4X4 suggested I contact Bob Wagner. Ironically, that afternoon I was thinking the same thing. I called Bob. An hour later he called me back and said "You have mail" 2 hours later, I'm at my truck - 5 minutes later I'm driving my truck out from behind the dealer's shop with the Service Writer's jaw on the floor:--) and the tech shaking his head Bob and Marco are second to NONE!! Their customer service ROCKS!! Thanks - Randy.

 

[Forrest Nearing]

I just ran out and hugged my two 12v trucks

 

[ColemanR]

YOU know it Bud thats exactally what I was going to buy as a backup my 97 went 389k then I sold it DUH that was stupid. Anyway life is now better Thanks to BOB Randy

 

[24VChev]

Yup Bob and Maco they Da Men. They also got my race truck (CR motor) running when I was at my whitts end.



Malcolm

 

[RAlberg]

How did they get your truck running? I am missing something, please clarify?

Thanks

Bob

 

[John - K5AWO]

Yup! You left out the most important part of this saga... ... what fixed it?

 

[Jim Fulmer]

Yup! You left out the most important part of this saga... ... what fixed it?

It's part of the drama saga, can't tell everything in the first post, there would be no story.



Being at the dealer would have been fun though.



Jim

 

[SNiebaum]

Yup! You left out the most important part of this saga... ... what fixed it?

I'm going to go out on a limb and suggest that he has a Smarty and they wrote him a tune to fix the ECM in the truck so that it would work with his new mis-matched engine...

 

[JCasper]

I'm going to go out on a limb and suggest that he has a Smarty and they wrote him a tune to fix the ECM in the truck so that it would work with his new mis-matched engine...

Bingo.



I have heard this story more then once. I so wish I could of been at the dealer when you fixed your truck and drove it away.



Marco is a genius when it comes to this sort of thing.

 

[JasonCzerak]

Did they (dealer) put in the wrong motor to begin with?

 

[Marco]

Randy,
glad I could help. Happy motoring...

Marco

 

[JCleary]

Ha haaaaaaaa!!!!



I wish I could have seen the service writer, service manager and mechanic's expressions. Priceless!!!



Good job Marco!

 

[ColemanR]

I'm going to go out on a limb and suggest that he has a Smarty and they wrote him a tune to fix the ECM in the truck so that it would work with his new mis-matched engine...

Oo. BINGO thats what they did we had people standing all around it shaking thier head it was great!!!! Randy

 

[ColemanR]

Did they (dealer) put in the wrong motor to begin with?

NO actually I had another shop do it. But Im the one that sourced the motor I just had no idea that DC would be so STUPID#@$%! as to make a motor for 6spds and one for autos the diffence is on the front of the crank not the rear as many have suggested but now its running Thanks again Marco Oo. Randy

 

[JasonCzerak]

NO actually I had another shop do it. But Im the one that sourced the motor I just had no idea that DC would be so STUPID#@$%! as to make a motor for 6spds and one for autos the diffence is on the front of the crank not the rear as many have suggested but now its running Thanks again Marco Oo. Randy

weird... . kick butt that it's working tho.

 

[TFucili]

Marco e l'uomo migliore!



Forza Smarty!

 

[Marco]

Grazie!

Marco

 

[betterthanstock]

NO actually I had another shop do it. But Im the one that sourced the motor I just had no idea that DC would be so STUPID#@$%! as to make a motor for 6spds and one for autos the diffence is on the front of the crank not the rear as many have suggested but now its running Thanks again Marco Oo. Randy

Maybe not stupid, but on purpose to not allow the wrong software to run in an auto, and vice versa.



Sounds like the tone wheel may be off a few degrees between the two trucks, maybe a couple of teeth? Look at the TDC mark on both engines, and then count how many teeth to the gap, going CCW.



If the tone wheel and dampener are the same P/N, it may be off by a quarter turn.

 

[Bob4x4]

And I mean this literally! I was ready to buy another truck tomorrow. This is in regard to the thread, "Please tell me DC didn't do this". My truck has been dead in the water for 2 weeks now. Four tows, one new engine, three ECM's, and two shops later the dealer tells me I need to replace the engine I just put in because it's a 6-speed and mine's an automatic. They are not interchangeable, according to the dealer... ... I got lots of ideas from TDR - some of them we thought of, some we didn't. Thanks to everyone who sent thoughts and ideas. Bob 4X4 suggested I contact Bob Wagner. Ironically, that afternoon I was thinking the same thing. I called Bob. An hour later he called me back and said "You have mail" 2 hours later, I'm at my truck - 5 minutes later I'm driving my truck out from behind the dealer's shop with the Service Writer's jaw on the floor:--) and the tech shaking his head Bob and Marco are second to NONE!! Their customer service ROCKS!! Thanks - Randy.

Glad to hear it worked out for you.



Bob

 

[Forrest Nearing]

Grazie!



Marco

Prego! :-laf