IIRC Bridgeway owns several outlets?
Several years ago my then '01 Ram developed a badly leaking water pump while towing up in Michigan. I ended up at a Bridgeway Cummins dealer for an emergency water pump replacement.
An ugly, overweight female(?) service writer with an attitude tried to rip me off big time. It's been a long time and I don't remember the exact numbers any longer but she tried to bill me $200 or $300 for the pump and five or six hours for labor. I threw a fit and threatened complaints to her parant corporataion, the MI attorney general, Cummins, and everyone else I could think of. She backed down and reduced the bill significantly but still ripped me off.
I would not trust the company without a written and signed estimate up front.