Customer Service - Lack of!

[DennyDay]

B-D Engine Brake makes Gale Banks and your local 5-Star look like the kings of Customer Service!!!!

Won't bother with details, e-mail me and I'll give you the sorry details



Denny

 

[Sky]

Let it all out!! Tell us your situation.

 

[Wiredawg]

C. D. :



You should post your problem and what you trid to do to get it fixed. I feel our group does have influence on companies who sell CTD parts.



I have a BD exhaust brake and 4" exhaust system and have had great results with both. Customer service was great too.



Looking forward to seeing your story,



Wiredawg

 

[Gary - K7GLD]

YUP, we need to hear about customer/product problems, as long as complaints are based on REASONABLE expectations of the product in question, and a sincere rational effort has been made to get the issue resolved directly with the supplier. That's one of the greatest potential benefits of a group like this as long as it doesn't merely degrade to a big bash party by folks whose expectations were off base, and were themselves the biggest part of the problem!