Attention: TDR Forum Junkies 
Dear Sirs,
The majority of our truck problems are not your fault. My personal experiences have led me to believe that most difficulties are the result of poor quality control at the component manufacturing level. They have standing orders with you every month, and do their darndest to cut costs to boost profit margins, leaving YOU the burdon and expense of making their blunders right with YOUR customers. This very same problem plagued Jaguar for years, leaving the company in virtual ruins.
For and 'apples-to-apples' comparisson, lets look at the Mercedes ML which is assembled in Alabama. I own one, so I feel I know both sides of the fence. The vehicle costs approximately the same as a new Ram, and is built from mostly out-sourced components. The motor and gearbox are assembled in Germany and shipped. The transfer case is heavy duty, old GM with chain-drive. The brakes, suspension, axles and all underpinnings are ATE. The paint, fit and finish are first class! Now for the bad stuff: the seats, door panels, guages, dash, carpet, etc. are all made by GM suppliers. They are cheasy, problematic and have no place in a $40,000 vehicle... they belong in a $20,000 Chevrolet.
If I may be so bold as to suggest a solution, please be far more selective in your out-sourced suppliers and greatly increase your quality controls. My new 1995 Ram had bad wheels on it; the lug and centering holes were not milled in the center! I was told this was a common problem! Many new Rams have bad brake calipers right off the assembly line. If changing these items and others increase your per-unit costs, pass the costs along to us, just give us a new, trouble-free truck and keep us as Chrysler customers.
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97 2500 CC 4x4 3. 54 5spd, Green, #12 plate slid all the way forward, 4inch open exhaust, 235/85 Michelins, RS 9000's, PrimeLoc, Red Tops, TDR cloisonae grill badge!
The majority of our truck problems are not your fault. My personal experiences have led me to believe that most difficulties are the result of poor quality control at the component manufacturing level. They have standing orders with you every month, and do their darndest to cut costs to boost profit margins, leaving YOU the burdon and expense of making their blunders right with YOUR customers. This very same problem plagued Jaguar for years, leaving the company in virtual ruins.
For and 'apples-to-apples' comparisson, lets look at the Mercedes ML which is assembled in Alabama. I own one, so I feel I know both sides of the fence. The vehicle costs approximately the same as a new Ram, and is built from mostly out-sourced components. The motor and gearbox are assembled in Germany and shipped. The transfer case is heavy duty, old GM with chain-drive. The brakes, suspension, axles and all underpinnings are ATE. The paint, fit and finish are first class! Now for the bad stuff: the seats, door panels, guages, dash, carpet, etc. are all made by GM suppliers. They are cheasy, problematic and have no place in a $40,000 vehicle... they belong in a $20,000 Chevrolet.
If I may be so bold as to suggest a solution, please be far more selective in your out-sourced suppliers and greatly increase your quality controls. My new 1995 Ram had bad wheels on it; the lug and centering holes were not milled in the center! I was told this was a common problem! Many new Rams have bad brake calipers right off the assembly line. If changing these items and others increase your per-unit costs, pass the costs along to us, just give us a new, trouble-free truck and keep us as Chrysler customers.
------------------
97 2500 CC 4x4 3. 54 5spd, Green, #12 plate slid all the way forward, 4inch open exhaust, 235/85 Michelins, RS 9000's, PrimeLoc, Red Tops, TDR cloisonae grill badge!
