Yeah you have blend door issues. Hit up YouTube and look up some videos on your year to see if someone has a good trick to troubleshoot yours, could be linkage or the door, or the little actuator controller.
Or get some sort of inverter and a small heater with a blower to rig up and keep the windshield clear till you can get it fixed.
Uncle has an 07 or 06 Lincoln Continental they have that split dual air dual passenger control and a million little blend door actuators, I changed a few and even had to take a few apart because he got the wrong ones but figured out you could swap the little arms and covers. He had no anything forget about just the floor, vent, or defrost just a whole lot of cold and no air anywhere, they must have broke a few at a time over a few years is my guess till he was trying to go from NJ to Pittsburg with no defrost in a snow storm.
How these stupid engineers dont have them fail to defrost or some sort of failure bypass is besides me. I really hate lazy engineers and product managers who dont have a clue how important it actually is to be able to see out your windshield.
There is no reason they should have to be told to do this by some other pencil person in a Govt body, its truly common sense and this is not a Ram, Chrysler, Ford issue I have seen this in Chevy as well my Traverse and a Equinox I have done actuators on, the counter people almost refused to sell me the GM one, they were all about we dont take electrical returns so don't come back if this is not your problem.
Pretty much that Chevy place is out of business again for the 4th time since 2008, no surprise there.