I am certainly far from being an expert on these Bushwakr, but my new one does definitely spring back UP, very smartly, I have damned near worn it out trouble shooting already. You must use a lot of pressure down, and in these pumps the spring is what does the work really, I cannot imagine making them so that did not happen. Could you photograph or scan that instruction for me? Do you have to use force in both directions?. My old one (an AC brand, definitely original equipment) of course did not spring anywhere, AND it was broke. I searched 6 older Cummins manuals, and none of them would speak to where the lever should be kept, maybe Dodge in the later years put something different on, do you know what brand they used?. Most interesting. How about it guys, will you be going out and priming yours to see if they come both ways? Of course if the cam is up, nothing happens.
Good advice though, if it is busted, you will about have to have a new pump to prime it.