Dodge told Dealers! Fluids are low!!!

[VietDoc]

There are several posts about low fluid levels and the consequences.



This post is to confirm ALL trucks will arrive at the dealer with low fluid levels.



Today I went by my dealership to check on a few items and spent about an hour with the aftermarket & mopar add-on guru. I said many new truck owners are having problems with low fluids and I want to make sure they are checked on our '03 that will arrive soon!



He said Dodge has notified ALL dealers that the trucks (?possibly all vehicles) will arrive at the dealer with low fluids.



He went on to say that their owner made the decision to fill all fluids and charge it to advertising. He met with the service department and made sure they all understood. He did not want any truck returned for a fluid problem. Further the guru said some other dealers are telling the customers the fluids are low and the customer has to fill them, while others ... . well you know who they are ... . we read posts every week from TDRer's with whinning in the rear end or bearings turning in the axle. Looks like those are the stealers who are doing nothing, not even warning the buyer.



Can you trust your dealer to have checked or filled your fluids?? I guess it is either re-check it yourself or have them put it on their rack and watch them do the work... ...



Glad I have the honest dealer I have, but I will still want to see them check, just for peace of mind - - - mine.



doc

 

[jmbrowning]

Originally posted by VietDoc

Further the guru said some other dealers are telling the customers the fluids are low and the customer has to fill them...



doc

WTF? Here's your new truck; and by the way, you might want to stop at the auto parts store on the way home and get some gear oil #@$%! . They had better be kidding. I would pray that I got a survey so that I could torpedo their Customer Satisfaction Rating. And that would be after we drove into the shop to get it filled at their expense.

 

[VietDoc]

Hi jmbrowning,



It's is still better than the alternative. . . . They don't fill it and they don't tell you to fill it #@$%!



That is why we call some "Stealers" and others are Dealers. I am fortunate to have found a good Dealer. Everyone I have dealt with has been very honest, up-front and forth-coming with information.



Hopefully this information will help those who have purchased or will purchase trucks to check their fluids immediately.



doc

 

[Fireman]

the last

This is the 4th and last truck from my dealer. They were so busy trying to get the undercoating that I DID NOT WANT on the truck that they neglected to check the fluids. I had to pay an extra $31. to top the diffs off later. I never checked the transmission because I added Fast coolers shortly thereafter.



Fireman

 

[TxDieselKid]

How cheap can you get! If Dodge would get their head out of their butts on a LOT of things, then maybe they'd be selling more trucks. Can't blame everything on the Germans.



Andrew

 

[jmbrowning]

Originally posted by VietDoc

It's is still better than the alternative. . . . They don't fill it and they don't tell you to fill it #@$%!



doc

OK, you got me there, I'd rather know. But still...

 

[VietDoc]

Jim, I totally agree!! This thing really sucks. I feel for those who found out the hard way. doc

 

[Parshal]

Has anyone found the transmission fluid to be low on their 5 speeds? Mine has had a whine since I bought it, I asked the dealer about it and nothing. I guess I'd better check everything.



I wish I'd known about the low fluid levels before I put 16k miles on the truck!



I remember seeing a post a week or so ago (can't find it with search) about mixing fluids. I have some Mobil synthetic 75w-90 that I'll use to top off the diffs but what about the transmission? Anything special to top it off? I guess I could just change it completely.