Attention: TDR Forum Junkies I have read up on the numerous DPF issues plaguing the 6. 7L. As a new owner I to have been bit by this bug. So I need some advice/direction on my situation.
I have a 08 6. 7L 2500 4x4 Quad cab. It was purchased used by me at 53,000 miles from a Chevy dealer in Newberg Oregon. I also purchased on the side a Chrysler LLC extended contract (Pre Owned Maximum Care 5/70). Everything is running fine and I have put less than 1000 miles on the vehicle.
Last weekend while freeway driving I get a check engine light. I took the truck into a Dodge dealer in Newberg to check it out. The dealer determined that the DPF filter is clogged and needs to be cleaned/cleared. We get a call back later that they can not fix it do to another dealer in Salem, Oregon was worked on it 4 times in the last 3000 miles for the same issue, and Chrysler has already paid to have the work done.
So now my Newberg dealer doesn't want to work on it cause they wont get paid for the service. Newberg says take the truck to Salem and have them work it as a "workmanship" issue. Well to me that is a hour drive away and inconvenient. If one dealer has worked on it 4 times and did not fix it that would be insanity (legal context) to me. Taking it there a 5th time and expecting a different result.
One of the requirements to get the Chrysler extended contract was to have a Dodge dealer "inspect" the truck for issues. Newberg performed the inspection and passed it with no issues. So I had no prior knowledge of the Salem work being done, and it was done prior to my ownership, and prior to my service contract. Now Chrysler wont cover the work for the DPF issue. To me it should be covered since I passed the "inspection".
So to me my options are this.
1. Pay for work out of my pocket to Newberg.
2. Take back to Salem and hopefully they will honor their craftmanship and cover the cost.
3. Fight Chrysler to pay for it again (Seek legal counsel?).
4. Go for DPF delete and void my entire warranty and through $2k down the drain.
Thoughts? and thanks
I have a 08 6. 7L 2500 4x4 Quad cab. It was purchased used by me at 53,000 miles from a Chevy dealer in Newberg Oregon. I also purchased on the side a Chrysler LLC extended contract (Pre Owned Maximum Care 5/70). Everything is running fine and I have put less than 1000 miles on the vehicle.
Last weekend while freeway driving I get a check engine light. I took the truck into a Dodge dealer in Newberg to check it out. The dealer determined that the DPF filter is clogged and needs to be cleaned/cleared. We get a call back later that they can not fix it do to another dealer in Salem, Oregon was worked on it 4 times in the last 3000 miles for the same issue, and Chrysler has already paid to have the work done.
So now my Newberg dealer doesn't want to work on it cause they wont get paid for the service. Newberg says take the truck to Salem and have them work it as a "workmanship" issue. Well to me that is a hour drive away and inconvenient. If one dealer has worked on it 4 times and did not fix it that would be insanity (legal context) to me. Taking it there a 5th time and expecting a different result.
One of the requirements to get the Chrysler extended contract was to have a Dodge dealer "inspect" the truck for issues. Newberg performed the inspection and passed it with no issues. So I had no prior knowledge of the Salem work being done, and it was done prior to my ownership, and prior to my service contract. Now Chrysler wont cover the work for the DPF issue. To me it should be covered since I passed the "inspection".
So to me my options are this.
1. Pay for work out of my pocket to Newberg.
2. Take back to Salem and hopefully they will honor their craftmanship and cover the cost.
3. Fight Chrysler to pay for it again (Seek legal counsel?).
4. Go for DPF delete and void my entire warranty and through $2k down the drain.
Thoughts? and thanks
