Edge Costomer Service

[Wheezy]

Just wanted to let everyone here know that I believe Edge stands behind their product. I sent the EZ box in last week after one of the wires popped out of the plug, and they are not going to fix the old one, but send me out a Complete BRAND NEW BOX. The ONLY thing wrong with the box was one of the wires had come out of the MAP Connector. I believe this is what really makes people come back when it is time to buy another product. Edge should be commended for it's awesome customer service. (This may be a bit overboard, but it is rare that you get this kind of service without kicking and screaming. )



John

 

[wyosteve]

I agree 100%. I've had 2 EZ boxes go bad and they sent a new one even before I returned the old one.

 

[Agades]

ditto on the kicking and screaming part!!



hate it when I gotta kick and scream







:{



Edge is known to be excellent with customer service and telling the truth (rare thing these days)



thank u Edge

 

[dieselpilot1969]

to bad DC is not aware of this concept

 

[SMR1TL]

I am very happy with thier customer service. had a bad box and it was taken care of right away. Good customer service is soo hard to find these days... .

 

[fox]

I have had great service from them also.



Maybe we can ask them to buy out DC ???? LOL!!!!

 

[Wheezy]

Great

Glad to hear that a lot of people have gotten great service from them as well. I know that when I need another box or something of that nature, I will call them first.



John