Extended warranty worthless.

[RVTRKN]

My vent door to the HVAC controls on my 04. 5, broke on the way back from Vegas last weekend and thank God it was in OCT. I called my dealer and explained to my service writer what the probable cause was. (vent door issue) He set an appointment and I brought it in and when he looked up the extended warranty information, it was denied, to my surprize. I guess its a sign of the times because no matter who I called DENIED, DENIED, DENIED, DENIED, so that would make the first time that I came away dissatified from Dodge. With 50K on the odometer and 3 years left on the extended time its a big disappointment. The vent door is a known defect and Dodge wont recall it because its not a safety issue. Well I guess I will have to repair it myself, and at least it will be cleaned out at the same time. I repaired my 94 myself when my evaporator started leaking but that was with 110,000 miles on the odometer. What are we going to do about the 6. 7 warranty issues when Dodge is bankrupted, will Cummins warranty the engine.

 

[seafish]

Do you have the Maximum Care extended warranty?

It is supposed to be covered under the Max Care!!

 

[RVTRKN]

I bought what they sold me, for what I thought was bumper to pumper. I know not every thing would have been covered, but something as major as that should have been covered. I guess I wont be buying a new vehicle for a long time, if I have to invest that kind of money this early into the overall picture. I buy new, so not to have this kind of expense. Live and learn, next time I do buy, the dealer will get the thousand questions just on the extended warranty. The worse part is, I think I bought the same extended warranty for my 07 C&C, I will have to check it when I get home.

 

[seafish]

That would s*ck if they mislead you. I bought mine online, but definitely bought the Max Care from Chrysler. It was expensive, but I am counting on it to pay for the blend door, and/or injectors, and or ball joints if/when they go bad. I DID get the money back warranty for an extra $100. If there are no claims filed by the end of the warranty (7 years from date of vehicle purchase) then I can file to get a refund for the cost of the warrnty, minus the $100. ALL OF THIS is assuming that Chrysler will still be around to honor a warranty. Oh well.

 

[MMeier]

Steve, is (was) it an actual D/C warranty, or an aftermarket one?

 

[RVTRKN]

It was from Dodge/Chrysler.

 

[GSatler]

i bought mine aftermarket and they payed book price for repair. the dealer loved me for buying aftermarket. $1030. 00
gregg

 

[BillDriscoll]

is this the same 7year/70K the 05's came with?



thanks



Bill

 

[RHestand]

I have had nothing fixed with any of the ext. warranties I've bought in the past.

I've found the dealers have more excuses than a crook on his way to jail, when you have a problem.

I will not buy them again.

Ray

 

[JCockerill]

i just had my 06 done, i have the max care, they covered the repair and gave me a rental truck. I would call dodge HQ and demand it to be fixed. this is a known problem there is no way they should not cover this under your warranty. fight them on this one, you will will.

 

[kblranch]

There are several levels of the Dodge factory warranty. Which one do you have?

 

[Jefff929]

When my truck was new the dealer sold me an aftermarket warranty. They didn't recommend the Dodge extended warranty.

 

[WoodChuck]

I never buy the extended warranty. Waste of money IMO. If they didn't make money on it they wouldn't sell it.

 

[Jefff929]

I never buy the extended warranty. Waste of money IMO. If they didn't make money on it they wouldn't sell it.

You know, that is what I have always heard. This truck is the first I have ever bought the extended warranty. As luck would have it, I got lucky, the first repair that was covered under warranty made it worth it. That is not the case for the majority of folks who buy them though.