Fuel Pressure
About six months ago I had to replace my VP44. At the same time I replaced the lift pump. After recouping the $$$, I installed a westach fuel gauge. Now, I rarely drop below 10 psi @ WOT. I would recommend a new lift pump if yours is oem. If the LP has been replaced, you may consider other problems. I believe the LP is about $150 from cummins. I think that amount is not worth fretting over when the VP44 is $1500+. Don't mess with the dealer, they will only confuse you and waste your money. I'll bet your current readings are fairly accurate.
Phil
Edit: I've been out of warranty for a year now. I forget that some folks have to deal with D/C. They spec fuel psi as 8 psi minimum I believe. Sounds like you'll have to fight for a LP even if they do give it to you. After my experience, I would just put one on myself so they don 't mess your ride up even more. The fuel psi gauge should have been standard equipment considering the problems with the factory set up and in a fair world would not void the warranty.