Hi DavidC,
I've been with Farmer's Ins. for 25 or more years. About a year or two ago, I was listening to a radio talk show that deals with money questions & the auto ins. topic came up. The host mentioned that one of the best companies in the country is Amica Ins. Shortly after, my Mom called me complaining about how expensive her Traveler's Ins. had become on her house & car. I looked into Amica Ins. & found them to be quite a bit cheaper than the ins. she had & she changed to them. This past week, she called me to tell me that she had just gotten her new ins. bill & the premuim had gone down. This is what the radio host had mentioned. If you don't have any claims, each year, the ins. premiums drop a bit. Needless to say, my Mom is thrilled & I am now a "hero, bordering on a genius".
At the same time, I got a quote on my ins. from Amica. Farmer's found out & called me with a new, cheaper offer that was in line & competitave with Amica's offer. I asked him how he knew that I had been shopping & he said that they were all interconnected. I was surprised.
My understanding is that Amica is able to sell cheaper because they don't have so many agents with offices that have to be paid for (overhead). If you check the local Phoenix phone book, there are a huge number of Farmer's agents with offices. Probably close to a half of a page in the Yellow Pages. There is only ONE Amica office!!! And, they like to do business over the phone but, I have gone to their office. Nice folks & my Mom was very happy with them. If Farmer's ever gives me a hard time, I'll go over to them.
I don't know if you remember me but, I'm the guy that bought your electric trailer tongue jack, from you. It worked great til the neighbor had tree trimmers come out & they needed to get above my trailer. I hurried up trying to hook up the trailer so they could get to work. In the process, I forgot to raise the jack up all the way & when I pulled out, the jack hit the sidewalk & bent beyond repair. In fact, I had to cut it off. I'll bet those Hispanic guys were laughing at the dumb gringo!!! I had to get a new jack that is not nearly as good as the one I bought from you. Besides that, those guys were taking a break & didn't go to work right away so, I hurried for nothing. Not quite "NOTHING", as I had to buy the new jack!!!!!
Hope this info. helps.
Joe F.