Going in for service, need advice.

[pwr2tow]

2009 with 18,000 miles and steers like a pig on ice skates going in to have it checked under warranty.



Is there any other reflashes after the J35 reflash? Might as well get the latest while I'm there.

 

[KLauber]

As far as I know that was the last flash. Is your EB working like it should? If it hesitates to turn off, they will clean the turbo under warranty.

Ken

 

[pwr2tow]

now that you mention it it seems the exhaust brake would stick on when I run the air conditioner and coming to a stop light.



I'll mention it to the service guy when I take the truck in, good tip and thanks.

 

[BIGNASTY]

The only advice I can give is if at al possible stay away from the STEALERSHIPS. Most not all are crooks with wrenches

 

[pwr2tow]

Actually I have a pretty good relationship with a couple of different dealerships. Even a good dealership cann't catch everything 100 percent of the time.

 

[BIGNASTY]

Actually I have a pretty good relationship with a couple of different dealerships. Even a good dealership cann't catch everything 100 percent of the time.

The ones in Calif that I went to (not very many times) could catch your wallet 100 percent of the time

 

[Nyoest]

The only advice I can give is if at al possible stay away from the STEALERSHIPS. Most not all are crooks with wrenches

And we would prefer, if at all possible, that belligerent/angry/rude/ impatient/inconsiderate/ ignorant customers would follow that advice as well.

 

[Bob4x4]

And we would prefer, if at all possible, that belligerent/angry/rude/ impatient/inconsiderate/ ignorant customers would follow that advice as well.

:-laf:-laf:-laf:-laf Yes indeed everything in life is a 2 way street.

The solution in most cases is for the tech and customer to have direct communication and build a rapport. Some shops will allow this some won't.

For over 2 decades I had the happiest,loyal customers anyone could ask for.

Many have become good friends as well

 

[Nyoest]

:-laf:-laf:-laf:-laf Yes indeed everything in life is a 2 way street.

The solution in most cases is for the tech and customer to have direct communication and build a rapport. Some shops will allow this some won't.

For over 2 decades I had the happiest,loyal customers anyone could ask for.

Many have become good friends as well

And that is the way it should be. Most problems can be easily resolved if the tech can speak with the customer directly instead of a service writer being in the middle.

 

[BIGNASTY]

Sounds as thou I may have kicked someone in the TOOL BOX . But you have to admit that what was wrote was MOST NOT ALL. I just havent found the Goodwrench guys yet. sorry for any harsh words. Im sure that not all OLD RETIRED TRUCK DRIVERS are road hogs but most are

 

[Nyoest]

Sounds as thou I may have kicked someone in the TOOL BOX . But you have to admit that what was wrote was MOST NOT ALL. I just havent found the Goodwrench guys yet. sorry for any harsh words. Im sure that not all OLD RETIRED TRUCK DRIVERS are road hogs but most are

No problems here. Just a reminder there are two sides to every fence.



Your just as tired of high bills / unresolved problems/ greasy finger prints on the head liner/ shoddy work/ people that don't two fs.





It all balances out. Sometimes it helps to talk about it

 

[Grizzly]

Well I'm glad you boys have come to an equitable agreement. There are good mechanics and I've seen some bad mechanics. The worst mechanics I've seen are at the largest Toyota dealer in Albuquerque. Some have no idea what parts do what. They don't fix parts, all they can do is replace them. And by the way, they are called Master Technicians. What's wrong with Mechanics.

 

[Bob4x4]

Well I'm glad you boys have come to an equitable agreement. There are good mechanics and I've seen some bad mechanics. The worst mechanics I've seen are at the largest Toyota dealer in Albuquerque. Some have no idea what parts do what. They don't fix parts, all they can do is replace them. And by the way, they are called Master Technicians. What's wrong with Mechanics.

That is the Toyota way. . they replace assy's in most cases. Chrysler is supposed to repair if the cost is under 70% of a reman unit

There are advantages in doing it either way. Toyota's is better for the customer if it is a covered repair.