GREAT Customer Service D.I.S. Texas

[Archive]

I'm sure you have all had a bad experience or two with mailorder. I ordered a Pyrometer (R607) and a Boost gauge from DIS in May. Saturday I was fitting the gauges to the A-Pillar mount (my truck got cancelled and re-ordered so I have to be content playing with my toys) #ad
#ad
#ad
#ad

The Pyro gauge was missing the rubber gasket that seals it to the mounting surface and the boost gauge had a defective lamp socket(metal tabs inside were broken on one side).
I sent a note to DIS on Sunday and today I had a call from Randy. The parts are in the mail as I type this.
I consider this GREAT service! No hassle, no excuses, just service. #ad


Thanks Randy!!!

Mick
Tucson

------------------
2001 2500 ETH/DEE, QuadCab, 4X4, SB, LSD, 3. 54, SLT+, Sport, Intense Blue PC/Agate, Tow Package, Camper Package, 'DC' Bed Cover, Sliding rear window. Ordered 5/01/00... Cancelled 5/30/00... re-ordered 6/02/00
Gauges (EGT/Boost) and A-Pillar mount Here, 4" Exhaust on order.



[This message has been edited by Mick2500 (edited 06-05-2000). ]

 

[Archive]

I can't agree with you more. I was installing a transmission temp probe and I overtightened it and broke it. They just sent me another one in the mail and it was my fault. They also have great prices.

Matt

------------------
90 W250, 5-speed, 3. 54 gears, 16 cm2 housing, tach, pyro, and boost gauges.