Had the tuning done on my 2016 Nov7. Drove by their place and received excellent service plus cash discount. Since then have pulled our trailer, aprox 6500 lbs over 3000mi. Tuning does eveything they said it would. More responsive throughout the pedal range, better fuel milage, aprox 16 - 20 towing, right arround 30 not towing. Both an improvement of a couple mpg. Very impressed . Have had no issues to date. Currently 44,000 km/ aprox 30,000 miles.