When I purchased my Hensley a few years ago the Reese system retailed for about $1200 and the Pullright for around $1600. What turned me away from the Reese Duel Cam system was that I had understood that it was new to market at that time. However I have since learned that may have been bad information. What swayed (pun intended) me away from the Pullright system, once again at that time, was the limited turning radius and the product being vehicle specific. On the Hensley, I received a discount from an RV show and I was able to get the price knocked down a tad more because I installed it myself. I also drove it to their shop and had them adjust it for me (free!). There are not too many available, but every now and then you can pick up a used model more cost effectively.
This was a very hard purchase decision for me. Having my friends and family thinking I was nuts did not make it any easier. My bottom line justification for the cost portion of the decision was that the product calculates out to a very low percentage when compared the investment I have in the TT and Truck. Of course the value of our lives figure in there somewhere as well.
How can they charge so much? I suppose because they can.
I do think that they have a great product, excellent customer service, warranty and exchange (tow bar) programs. I have already re-painted mine, but other than that I just lube it once a year and it works great.
I had not towed any significant amount of weight or bulk before I purchased my TT so I can't really compare, but after reading numerous white knuckle horror stories I knew that I wanted something. I have had a couple of friends, who had previously towed without any anti-sway products, drive my truck/trailer and they were amazed in a very positive way.
My evaluation is fairly simple. The Hensley product provides sway control (safety), improved turning radius and tracking (drive-ability), weight distribution (centralized to the TT), portability, and I am much more at ease with my wife driving.
I have read a fair amount of refute about the Hensley product, but not from any current or former owners. So, perhaps I am trying to justify my excessive spending, perhaps not. But the Hensley product works great for me!
Hooking up can be a PITA, but a
Fasthitch Mirror and
Tongue Twister seriously ease the learning curve. It can be interesting watching the trailer sway in the mirror, but not feeling it in the truck. At this point, the biggest challenge for me is to remember that I have a 6500# TT behind me.
Just my $0. 02 fwiw, flame away.....