I drove to my dealer yesterday to have the cold engine high-idle TSB installed in my 2001 Ram (high output/6-speed). The service "advisor" asked why I wanted to install the TSB if there was nothing wrong with the truck. While I considered it none of his bloody business, I explained that I drive the truck to northern Michigan from time to time and needed the high idle feature to expedite warm up.
Since the truck is out of warranty, I expected to be charged for the labor associated with the re-flash. Without consulting any documentation, the advisor said the TSB install would cost $85. I calmly asked the advisor if he was out of his mind. He said something to the effect that if I wanted to play I had to pay.
I got into my truck and left. Am I crazy or is $85 for a five minute re-flash out of line?
Since the truck is out of warranty, I expected to be charged for the labor associated with the re-flash. Without consulting any documentation, the advisor said the TSB install would cost $85. I calmly asked the advisor if he was out of his mind. He said something to the effect that if I wanted to play I had to pay.
I got into my truck and left. Am I crazy or is $85 for a five minute re-flash out of line?