Oo. Oo. Some of you might recall a few posts I made over the past five months about a dealer in Cottage Grove, OR getting my warranty voided because of my modifications, and charging me $600. 00 to replace the lift pump.
I took them into small claims court last Monday. The dealer sent their General manager and their service manager to represent them. They brought along copies of two pages out of their service manual.
I brought along a copy of the Magnuson/Moss act, copies of all the posts on the TDR I could find concerning failures of the lift pumps. copies of articles from the TD Register along with a few other pertinent documents. The stack was about 3 inches thick.
After giving my side of the case and saying dealers don't like to do warranty work, the opposition got up and said: "we love warranty work. "
Anyway to make a long story short, the judge after listening to us said he had never had a case where there was a violation of a Federal Law involved and would delay judgement until he studied the Magnuson/Moss Act.
Yesterday I got my information back in the mail that I left with him along with a letter saying: judgement was found in my favor and the dealer was to pay me back what he charged me plus all court costs.
I think the biggest thing in my favor was the statement made by the service manager "We Love Warranty Work. "
Thanks to all you guys for all the information I took off the site that backed up my case.
Dewdo in the other Washington
I took them into small claims court last Monday. The dealer sent their General manager and their service manager to represent them. They brought along copies of two pages out of their service manual.
I brought along a copy of the Magnuson/Moss act, copies of all the posts on the TDR I could find concerning failures of the lift pumps. copies of articles from the TD Register along with a few other pertinent documents. The stack was about 3 inches thick.
After giving my side of the case and saying dealers don't like to do warranty work, the opposition got up and said: "we love warranty work. "
Anyway to make a long story short, the judge after listening to us said he had never had a case where there was a violation of a Federal Law involved and would delay judgement until he studied the Magnuson/Moss Act.
Yesterday I got my information back in the mail that I left with him along with a letter saying: judgement was found in my favor and the dealer was to pay me back what he charged me plus all court costs.
I think the biggest thing in my favor was the statement made by the service manager "We Love Warranty Work. "
Thanks to all you guys for all the information I took off the site that backed up my case.
Dewdo in the other Washington