Just had another Costo experience

[Forrest]

I went & purchased 4 of these for wifies Sport Ute.



http://tires.michelin-us.com/catalog/tires/crossTerrainSUV.html



After 10k miles, she got a flat, which turned out to be a blowout. She hit something that gashed the inner sidewall. She didn't know she had a flat. The sound of the flat tire brought her attention to it. It was on the right rear. She drove on it a ways before she figured out she had a flat! Couldn't figure out where the noise was coming from.



She called me on the cell, I went & changed it. Other than being flat, the tire looked fine, not chewed up & the rim never hit the ground.



I threw it in the back of the truck, trekked on over to Costco & said I needed a flat repair. Now, at this time, I didn't know the inside facing sidewall had a gash in it. I was rolling it looking for the nail!



When the counter person saw the gash, we both looked at each other & it was time for the road hazard scenario. She got out the tread depth tool & measured across the tread & came up with even wear. From new, it had worn 1/32. That blew me away. These tires have 10k miles on them.



That tread wear equated to a tiny charge for the new tire. Costco ordered up the tire, mount & balanced it & away wifie went.



Bottom line to me, blowout, didn't destruct as wifie drove @ 70 trying to figure out what up, expensive Lexus chrome rim never touched the ground, vehicle & driver didn't have 'handling' issues with a blowout. Just cements why I bought the 265 LTX M/S's from Costco.



Long winded ... thought I'd share it with y'all.

 

[Briar Hopper]

You ought to write to Michelin and tell them that story, they'll love it. They're a great tire, I hope the company keeps on doing whatever it is they're doing right.

 

[willyslover]

Forrest. . do you remember who waited on you ??? my Son was recently promoted to a Tire shop Sup. there [he was a forklift driver for several years]. . they have been trying to get him into mgr. training for a long time, he wasn't ready. . now has decided to have a carrier with them, so started with first step mgr. level as a Sup.

Tall [6'4"] 28 yr. old blond named Jason.

 

[Forrest]

Yup ... should Briar. They've got it working.





Hey Gary - Nope, wasn't Jason. I remember Jason & you're advice from my previous good experience, that went beyond just buying tires. Hope his future is bright with them. The guy that was there running the show was from the Pacific Islands, maybe Hawiian or Fijian.



The previous experience is where I ordered & bought the Michelin Rib tire ... same tread pattern like you see on the front of the big rigs. Got home, discovered that they are not MS/All Season rated. Talk about feel like an idiot ... my fault. willyslover said they have a return policy. I went back sure nuf, 100% money back guarantee, applied the $ to the next tires.

 

[Andy Perreault]

I checked at Costco (Tukwila, WA) when I was looking to buy new tires for my truck. I saw that they sell BF Goodrich's, so I asked then what the price was on All Terrain 285's. The guy flipped through a ring binder and said, "We can't order that size. "

Andy

 

[nickleinonen]

Originally posted by Andy Perreault

I checked at Costco (Tukwila, WA) when I was looking to buy new tires for my truck. I saw that they sell BF Goodrich's, so I asked then what the price was on All Terrain 285's. The guy flipped through a ring binder and said, "We can't order that size. "

Andy

last time i went into my local costco tire section, they had in stock the bfg a/t in 285/75/16. i went with goodyears when i purchased tires and from a local tire shop. $175 [cdn] per tire mounted and balenced, while costco wanted $189 for the bfg's plus mounting and balancing. .

 

[willyslover]

Andy and Nickleinonen... just some reasons why... .

The Canadian locations have a different buying group than the US locations so some things are available there that are not here. .

and in the US BFG has put in some price controls that Costco will not honor so they only carry these as a service via special order therefor not the best price... [they tried to demand a retail price which Costco would not allow] there are dealers that will undercut their prices [BFG 's] and will eventually get cut off supply.

and finally . . unfortunately the buyer selects the special order tires in "the book " . . and doesn't always select the needed ones... a good Costco sales clerk should be able to call the buyer and request a tire not in the book and sometimes get them if available from the distributors whse.



Disclaimer. . no longer work for Costco. . RETIRED lol