My radio updated last week with the latest over the air update, don't recall which version. But now my station presets will not save. I can set them and the next time I start up they are back to the defaults. Is there a way to reset the head unit without taking it to the dealer?
on my 2019 with the 12'' screen the sirius xm stopped working so I called uconnect and they emailed me this soft reset procedure:
Here are the instructions to getting the Software reset on your Uconnect system. Hope this helps. On my truck the #1 worked perfectly and I also noticed that the XM feeds sounded much better tonally as well. I was a little thin sounding before I did the reset.
Soft Reset - #1
1) put the vehicle into the accessories mode (ACC or RUN)
***Push start cars, push the start button twice without having their foot on the gas or brake pedal***
2) hold down the Phone and voice recognition buttons, at the same time, for thirty seconds.
3) Let go of the buttons
4) Turn vehicle off.
5) Open driver’s side door for thirty seconds
6) Close door
7) Restart vehicle
8) Let media center load up and see if concern is still present – about 30 seconds.
Soft Reset - #2
1) put the vehicle into the accessories mode (ACC or RUN)
***Push start cars, push the start button twice without having their foot on the gas or brake pedal***
2) hold down the Volume and Tune buttons, at the same time, for thirty seconds.
3) Let go of the buttons
4) Turn vehicle off.
5) Open driver’s side door for thirty seconds
6) Close door
7) Restart vehicle
8) Let media center load up and see if concern is still present – about 30 seconds.
If you still experience issues after this reset instructions, please contact your dealer to get it checked.
Thank you for choosing RAM. Have a great day.