This all started in the last days of Oct, after over 4 months of work on our part (no lawyers) we now have restitution. We have been compensated for most of the unexpected out of pocket expenses by Chrysler, a second check arrived this past weekend.
USAA my INS co is going after the oil co for the 14K they put up, and seemed to think they would get their money also, if in fact they dont already have it.
All I ever wanted from Chrysler was to do the "right thing" and after much time and effort they have done just that.
Those that are not familiar, I got a bad load of fuel at an 11 bay truck stop (water & crap) WIF light never came on. This in-turn allowed me to continue to drive wiping out the entire fuel sys. This cost $14,000 to fix, they then installed a new CP3 pump that was bad and allowed 5 gallons of fuel in the eng while it was running. This was all made worse by the fact that I was in the middle of a trip and 500 miles from home. The entire repair took just short of 30 days and thousands of extra miles driven by me. (There is much more to this then I put)
Bottom line I was taken care of and have had most of my faith restored in the truck and Chrysler.
I will be very happy to help anyone if they have simular issues.
I can not say enough how well most of you the TDR family took care of me and mine, this is a great place to make friends and get and share info.
THANKS TDR MEMBERS AND STAFF
USAA my INS co is going after the oil co for the 14K they put up, and seemed to think they would get their money also, if in fact they dont already have it.
All I ever wanted from Chrysler was to do the "right thing" and after much time and effort they have done just that.
Those that are not familiar, I got a bad load of fuel at an 11 bay truck stop (water & crap) WIF light never came on. This in-turn allowed me to continue to drive wiping out the entire fuel sys. This cost $14,000 to fix, they then installed a new CP3 pump that was bad and allowed 5 gallons of fuel in the eng while it was running. This was all made worse by the fact that I was in the middle of a trip and 500 miles from home. The entire repair took just short of 30 days and thousands of extra miles driven by me. (There is much more to this then I put)
Bottom line I was taken care of and have had most of my faith restored in the truck and Chrysler.
I will be very happy to help anyone if they have simular issues.
I can not say enough how well most of you the TDR family took care of me and mine, this is a great place to make friends and get and share info.
THANKS TDR MEMBERS AND STAFF