I have the Rancho RS9000 shocks with the cab controller. The cab controller has been leaking air for some time. I had the shocks installed by a camper shell (cap) dealer that also installs suspension parts.
I contacted them to see if they could help with the problem. They seemed not to know what to do. I left several messages and they did not get back with me.
I decided to call Rancho and when I explained the problem, the tech decided to UPS some o-rings to my house at not charge to me. I received them in two days, installed the o-ring and the problem was fixed.
Now that is after sales support!
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2001, 3500, 2X4, QC, SLT, Auto, 3. 54 gears, camper and tow packages. Lance model 1130 camper. Rancho 9000 5 Speed shocks. BD Brake, autoloc, pressureloc. Hadley air horns. OEM bugshield w/eyebrows and dash cover. Member San Jose Ram Runners.
I contacted them to see if they could help with the problem. They seemed not to know what to do. I left several messages and they did not get back with me.
I decided to call Rancho and when I explained the problem, the tech decided to UPS some o-rings to my house at not charge to me. I received them in two days, installed the o-ring and the problem was fixed.
Now that is after sales support!



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2001, 3500, 2X4, QC, SLT, Auto, 3. 54 gears, camper and tow packages. Lance model 1130 camper. Rancho 9000 5 Speed shocks. BD Brake, autoloc, pressureloc. Hadley air horns. OEM bugshield w/eyebrows and dash cover. Member San Jose Ram Runners.