Lift pump out @ 48k mile

[Deleted member 995608]

Last Saturday I had to have my 04 Ram towed to local dealer. It shut down goin' down the freeway. It would crank back up but would soon choke and die. I knew that is was a fuel related issue. Anyway, I called the dealer Monday morning. The receptionist in service department said that she had the assumption that is was the lift pump. Mmmmm, truck not on rack yet, tech has not inspected yet. How does this chick know? She stated that this has been a problem and that there was a retro-kit to replace it and she also gave me the low-down as to how this new style would push, rather than draw the fuel. OK, that's cool. But why did I have to pay the deductible for this repair?? The deduc. wasn't no where near the cost of the pump, but I felt that this was Dodges' gig and they should honor this. I've had Dodge diesels for some time and they all have had problems with the lift pumps before. I'd think that if someone pays $45000 for a truck that issues like this would be a thing of the past.

Has anyone else out there had the similar problem?

 

[MFalkinham]

The receptionist was correct about the push vs pull aspect. Relocating the pump to the tank also moves it away from the engine's vibration. But you should not have had to pay a deductible. According to the following thread this should have been covered 100% under the Engine/Fuel system 7 year/100k mile warranty from Cummins.

Most of the problem lift pumps seem to be failing around 75k miles, so yours failing at 48k is troubling. I'm curious what part of the country you live in and how the fuel quality is. Do you use any type of fuel additive for added lubricity?

Time will tell if the new in-tank lift pump design will hold up better than the original. The downside is it will be harder to replace if it fails again out of warranty. There are aftermarket pusher pumps like the FASS but they cost between $400-$600.

https://www.turbodieselregister.com/forums/showthread.php?t=143104&highlight=lift+pump+warranty

 

[Deleted member 995608]

I live in central California. I've never been too savy on addditives, but I try to buy fuel only from filling stations that move a lot of diesel. I have the truck serviced @ the dealer and use OEM parts. I'll pull a trailer 5 days a week with an average of 150 miles a day. I believe that I haven't over or under stressed the truck in any way. No performance chips, big exhausts, injectors, nothing! Completely stock!

 

[SOneill]

Most of the problem lift pumps seem to be failing around 75k miles, so yours failing at 48k is troubling.



https://www.turbodieselregister.com/forums/showthread.php?t=143104&highlight=lift+pump+warranty

So, would mine failing at 29,800 in an 03 be a bad sign?



I am NOT a happy Dodge camper right now, and I am concerned that the in-tank isn't going to be reliable... .



I have a long, torrid history with failing in-tank EFI fuel pumps. That was one of the many reasons why I bought a diesel. Now, I am right back in the mouth of the devil. I HATE IN-TANK FUEL PUMPS



Glad that is off my chest

 

[Deleted member 995608]

Good News! I just saved abunch of money by switching to? At first, the dealer who replaced the lift pump, charged me a $100 deductible-BS! It clearly states in the warranty info that the pump should clearly be paid for by the mfg. I called DC this morning and gave me some BS info. I was P*ss*D! Then I made a call to the dealer that I bought the truck from;Very good service w/ an excellent PR reform. They claimed that the pump was under the standard warr. Then I made yet another call the the folks who repaired my truck to P*ss n Bi*tch about it. We'll, four hours later, they decided that there was a glitch in their computer system and that I would recieve a check in the mail for deductible.

 

[MFalkinham]

So, would mine failing at 29,800 in an 03 be a bad sign?

I am NOT a happy Dodge camper right now, and I am concerned that the in-tank isn't going to be reliable... .

I have a long, torrid history with failing in-tank EFI fuel pumps. That was one of the many reasons why I bought a diesel. Now, I am right back in the mouth of the devil. I HATE IN-TANK FUEL PUMPS

Glad that is off my chest

Yeah, I guess that's a bad sign. My '03 has 27k on it and it sounds like it's just a matter of time before a lift pump failure occurs.

I'm thinking of switching to the FASS 95 system before that happens so I don't get stranded and then stuck with the OEM in-tank replacement. My understanding is that even if the FASS pump were to fail (not likely), the CP3 could still pull fuel through it unlike the OEM lift pump. Can anyone confirm that rumor?

 

[steved]

I put 58k on mine before the FASS swap... but I don't know if the CP-3 can pull fuel past it... I doubt it since it is a gear pump.



steved

 

[WVaughan]

Hey guys, don't feel bad... I had my 03 for 3 days, put 423 miles on it and the pump went out. Dodge replaced it for free & now I have 55K on it, with no issues.

 

[FInterrante]

I had 37500 on mine when it died. Charged me the deductable,I said no they said you gotta pay. I paid and wrote to DC to complain. Guy called me today and said they were sorry and my check was on the way. Dealers dont always have the lowdown,thank to these forums I think I know more about DC policy than my service manager