Wanted to tell you guys about a recent experience with our Maxbrake brake controller.
The wife, daughter and myself were out on vacation towing our travel trailer. We were going through a construction area in Columbus, OH early last week and we had to make a sudden panic stop. I thought for certain either we were going to hit the vehicle in front or get hit in the back from other traffic. The truck anti-lock brakes were chattering but everything stopped perfectly straight - I was thankful and impressed. I wouldn't have had a chance with the old brake controller.
After the stop I tried to go forward and the truck was struggling - what the heck the brake controller still had the brakes heavily engaged. I jumped out and pulled the umbilical cord but the controller still showed the brakes engaged. I pulled the connections out of the rear of the controller, plugged them back in but it still showed the brakes engaged. Luckily I had the manual in the truck console so I recalibrated the brake controller and all was fine. I was pretty rattled by the events because of the fast flow of traffic and no where to go with the truck/trailer.
The next day - Monday I tried to call Maxbrake but apparently the number was incorrect on the manual. I ended up calling Dutch & Di and Diana was kind enough to contact Maxbrake for me and ask them about this issue. Maxbrake said that when I hit the brakes with such force I must have shocked the transducer. They had not heard of this issue before.
The controller worked flawlessly the remainder of the trip. Except for the hiccup I am still impressed by this controller.
The wife, daughter and myself were out on vacation towing our travel trailer. We were going through a construction area in Columbus, OH early last week and we had to make a sudden panic stop. I thought for certain either we were going to hit the vehicle in front or get hit in the back from other traffic. The truck anti-lock brakes were chattering but everything stopped perfectly straight - I was thankful and impressed. I wouldn't have had a chance with the old brake controller.
After the stop I tried to go forward and the truck was struggling - what the heck the brake controller still had the brakes heavily engaged. I jumped out and pulled the umbilical cord but the controller still showed the brakes engaged. I pulled the connections out of the rear of the controller, plugged them back in but it still showed the brakes engaged. Luckily I had the manual in the truck console so I recalibrated the brake controller and all was fine. I was pretty rattled by the events because of the fast flow of traffic and no where to go with the truck/trailer.
The next day - Monday I tried to call Maxbrake but apparently the number was incorrect on the manual. I ended up calling Dutch & Di and Diana was kind enough to contact Maxbrake for me and ask them about this issue. Maxbrake said that when I hit the brakes with such force I must have shocked the transducer. They had not heard of this issue before.
The controller worked flawlessly the remainder of the trip. Except for the hiccup I am still impressed by this controller.