Just called MAXXAIR [316-832-4357] Tech Services. Dale asked a few questions re: my RV purchase. He guided me to twist the "legs" holding the inside screen in place. Removing this, unveils the Model & S/N's. [For the record, mine is: MAXXFAN-Smoke 4900K, S/N 2013-02-4900K-0239] I had to photograph it to read it!
Dale is sending me a replacement 'gear box assy.' to our KOA. He said it sounds like a broken tooth. I thought it acted like an electrical limit was out of adjustment, we'll see in a week what transpires, eh. I'll try to remember to update this thread, as I appreciate it when others do.
Wally