Need your help collecting data on slow site performance

[Steve St.Laurent]

I'm battling with the co-lo facility right now to find the problem with the slow site performance. There is a problem with either the co-lo facility or their provider but they say they cannot reproduce it! What I need is to flood them with data pointing out the problem. If you are having slow performance I need you to do two things for me please. First run some tracert's for me and keep a log of it by bringing up a command window (or ms-dos prompt depending on your version of windows) and typing:



tracert www.turbodieselregister.com >>c:\tracert. txt



Run that several times (5 will do) - you can hit the F3 function key and enter so you don't have to retype it. Then you can either cut and paste that data into a post or email it to me as an attachment (the file will be c:\tracert. txt). Then do a ping by typing:



ping -n 100 www.turbodieselregister.com >>c:\tracert. txt



Then email the file c:\tracert. txt to me at -- email address removed -- . Then I can send them mountains of data showing them the problem. Thanks in advance.



-Steve St. Laurent

Webmaster

 

[illflem]

Steve, when I try to do a tracert the way you describe the window pops up then instantly vanishes. This is with Windows '98.



BTW the site is probably the slowest I've ever seen it right now at 2 PM eastern

 

[Bob Wagner]

I have the same problem as Bill using ME



I can ping and trace using Netlab



The ping is slow

 

[Steve St.Laurent]

Are you doing a start->run or are you bringing up an ms-dos prompt and going from there? Either way it shouldn't matter because the data will still be in that file. Look at c:\tracert. txt and you'll see the output from it. If you put one > in the command then it will start the file over from scratch. A >> appends the info to the end of the file.

 

[JLinder]

Steve,



You've got mail.