No Start --dealer serviced -recharged batteries?

[RDuncan]

Hi I posted about this a couple of weeks ago and since have had it serviced at the dealership. They addressed the no start dead battery concerns and advised me that they recharged the batteries and that Chrysler Corp would not replace them under warranty unless they were completely dead. I notice my voltage guage bounces between 10v and 14v now. We use the truck for pulling our travel trailer and I am concerned about being stranded. Are my batteries ok being recharged? Seems that was always a temporary fix to me. Thanks!!

 

[JR]

The only real way to know is disconnect the cross over cable that joins the two batteries and individually load test them.
You mention the swinging voltage, if thats happening when you first start your (cold) truck this is normal depending on ambient temperature. I have not seen info on the 6.7 grid heaters but the 5.9 draws right around 190 amps, too much and too fast for the alternator and the batteries to replenish. The cycling will stop after a few moments or once you start driving.

 

[CoastyAV8R]

Do you know if they did a load test on them or just recharged them?

 

[Ozymandias]

We still wait for the "how is that truck used" answer.
Grocery getter?
How long does it sit between using it?

 

[TRAMPLINEMAN]

We still wait for the "how is that truck used" answer.
Grocery getter?

This was answered in the first post.

 

[TCDiesel]

OK, ,These systems in the 4th gen trucks will really charge you up........My 2013 sits up 14 Days form Mid NOV-April, I will start it up and drive it when the weather allows during that time frame, Hmmmm this winter season the roads stayed nasty except for a few days... My New Deka's (Dec 17) would not start the Truck back in Mid Fed after sitting for 14 Days. the 11v syndrome, So I recharged them both and tested they checked out.

SO I called East-Penn... I mentioned I had 4W solar charger wired correctly to Driver Battery.

The Person form East-Penn ask Me does that truck have those proximity Sensors and I said Yes. He said 4W is not enough, BC those sensors are always drawing power for the alarm system...That make sense BC when you wash the truck the lights (Parking) lights go on and off.

He also said you must keep your Batteries fully charger and that you will need 7W or better Solar charger, and He stated to fully Charge those Batteries once a month if its sits for those time frames. He said if I don't keep those batteries fully charged they won't last.

He said don't concern yourself with the 220amp charging system, its simply designed to produce amperage charge at draw, the system design to maintain levels in the Batteries so the 7w+ will replace the usage but will NOT charge them and neither will the charging system on the truck....So form Now on if the truck sits I will charge them monthly.

 

[RDuncan]

Do you know if they did a load test on them or just recharged them?

Im not sure if they load tested them, service manager said they checked them and charged them, paper work does not state load test.

 

[RDuncan]

We still wait for the "how is that truck used" answer.
Grocery getter?
How long does it sit between using it?

Its used for leisure only and pulling our travel trailer.

 

[RDuncan]

Hi I posted about this a couple of weeks ago and since have had it serviced at the dealership. They addressed the no start dead battery concerns and advised me that they recharged the batteries and that Chrysler Corp would not replace them under warranty unless they were completely dead. I notice my voltage guage bounces between 10v and 14v now. We use the truck for pulling our travel trailer and I am concerned about being stranded. Are my batteries ok being recharged? Seems that was always a temporary fix to me. Thanks!!

Just an update......I called Chrysler because dealer said they would not replace batteries unless they are completely dead! Chrysler informed me that it is the dealers discretion to replace the batteries but that batteries are considered a "wear item" and not covered by the warranty. Not even when its only a year and a half old with 11.5k miles. thanks for all the replies!