Paypal implementation for Geno's garadge is a 5 page mess.

[Tuesdak]

There is a very good reason for PayPal and that is skipping ALL the repetitive login, fill in the information, etc. PayPal should be nearly one click checkout. No Guest Login, No website error claiming you can skip putting in your email, but, error checking won't let you actually skip it in step one... At this time you have 5 PIA steps (separate pages) to buy something. Paypal already has this information and should take the 5 pages to buy something down to ONE. Case in point example is the XDP website that has the Paypal logo on a product I am looking at. I click that, login to Paypal, and product is literally on the way.

 

[Jim W]

I never use PayPal I have had issue with them in the past. My wife has used PayPal with limited success. I tend only to buy through Amazon Prime on their secure site and Geno's using their secure site. With Amazon Prime it is one click and two day shipping for us. Paypal is just too much of a hassle for me.

We also have just one charge card devoted just to web site payments of goods and this is monitored very closely by myself. I log into the bank that has the credit card and check for charges against this card.

 

[RVTRKN]

If you've had your Credit Card info stolen, and then charged to the limit, Pay Pal works for me. We keep one CC now with a very low limit to use on line for just that reason. When PP is available we use it, with the CC linked to PP as double security.

 

[Tuesdak]

Yes, PayPal is the online buffer for me. The elimination of the redundant fill in the information and ease of buying/selling things makes their problems worth putting up with. (Nevermind the loan shark extortion level fees.) Notably lack of phone support, but, everyone and everything appears to accept this cost cutting in general. The few places that have support like Geno's and local smaller banks survive solely on customer service. Yeah watch the branch manager at "to big to fail" BofTreason, Chase, Wells FU-argo, get the run around from their own call centers...

You can't launch a rocket to the moon if you pay people for decent customer support.

 

[MarkEagleUSA]

I just placed an order with Geno's yesterday and the checkout process was very cumbersome for a PayPal transaction. Anywhere else I've used PP it's at most just a confirmation of billing and shipping details but I had to enter everything at Geno's before even getting the option to use PP. Not the end of the world but certainly not a quick transaction.

 

[TDRadmin]

Thank you for the feedback. I will contact the technical support staff for the cart used by Geno's Garage to see if there is a better option available.

Thank you again for the very valuable feedback.

Robin Patton
Geno's Garage Staff