Peak BluDef

[Michael Warischalk]

I had to have the DEF pump replaced on my 2015 Ram 3500. The dealer claimed that the DEF fluid was contaminated and smelled like alcohol. They denied the warranty and charged me 2500$ for replacing the pump. I contacted National Center for Dispute Settlement and won my case. Supposed to receive reimbursement from Chrysler but haven't as of yet. They recommended only using Chrysler DEF . I have used Peak BluDef since owning the truck. Has anyone else had problems using BluDef

 

[Larry Sciblo]

I have used SuperTech mostly and BluDEF when I was not around a Wally World. 70K miles and never an issue.

 

[EDankievitch]

All the dealers will tell you to use MOPAR brand. High profit item. I use Wally World no issues. Any time there is a DEF system failure the standard reply is the fluid is bad. Good for you that you won your case.

 

[DonFitzwater]

I had to have the DEF pump replaced on my 2015 Ram 3500. The dealer claimed that the DEF fluid was contaminated and smelled like alcohol. They denied the warranty and charged me 2500$ for replacing the pump. I contacted National Center for Dispute Settlement and won my case. Supposed to receive reimbursement from Chrysler but haven't as of yet. They recommended only using Chrysler DEF . I have used Peak BluDef since owning the truck. Has anyone else had problems using BluDef

How about providing more information on what your failure was? A friend recently went through the same type scenario and initially warranty was denied. After some back and forth, the def pump was replaced under the Federal emissions warranty. This only happened because of persistence on his part. This particular unit failed the sender for level indication.

 

[Michael Warischalk]

The dealer denied the warranty because he said the fluid was contaminated. I have only used BluDef since owning the truck. The dealer recommended only using MOPAR brand DEF fluid. I was unsuccessful trying to resolve the issue with the dealer and went with arbitration through National Center for Dispute Settlement. They ruled in my favor but haven't received reimbursement from Chrysler yet. I was towing my 5th wheel camper on I4 near Orlando Fl when I got a check engine light then a DEF warning stating I had 75miles to go before I went into creep mode. I found the nearest dealer who diagnosed the DEF pump failure. They charged me 1700$ for the pump and the rest labor and new DEF

 

[DonFitzwater]

The dealer denied the warranty because he said the fluid was contaminated. I have only used BluDef since owning the truck. The dealer recommended only using MOPAR brand DEF fluid. I was unsuccessful trying to resolve the issue with the dealer and went with arbitration through National Center for Dispute Settlement. They ruled in my favor but haven't received reimbursement from Chrysler yet. I was towing my 5th wheel camper on I4 near Orlando Fl when I got a check engine light then a DEF warning stating I had 75miles to go before I went into creep mode. I found the nearest dealer who diagnosed the DEF pump failure. They charged me 1700$ for the pump and the rest labor and new DEF

So did they tell you what codes were present ?

 

[Michael Warischalk]

No only that the pump wasn't pumping enough fluid

 

[gsbrockman]

No only that the pump wasn't pumping enough fluid

A bad pump will pump the same amount of quality DEF as poor quality DEF.

Definite shenanigans by that dealer.....IMO.

 

[jacknife]

Def is Def ! Wally world is the same make up only less money . The only reason Peak is popular is because it was first to put it out there. How many DEF manufactures do you think there are ? About like Battery producers just a handful and slap whatever label on them . All DEF has to be made to the same standards . About the only important thing is how old it is .

 

[sag2]

Too bad you didn't get a sample of the DEF. You might also try turning it into your insurance for someone tampering with your fluid. There was no way the DEF had contamination in the container.

 

[Signal73]

People have said they have found open/returned containers on the shelves. Possibly used, then refilled with whatever then returned. May be an urban legend for all I know, but I will check for a factory seal when the time comes.

 

[Cummins12V98]

I think I will take a pic of receipt and date code on every box from now on since I have 73k and it seems the DEF issues start taking place a lot after my my mileage.

 

[Ram4Sam]

People have said they have found open/returned containers on the shelves. Possibly used, then refilled with whatever then returned. May be an urban legend for all I know, but I will check for a factory seal when the time comes.

Not entirely a myth....When buying some Delo oil at wally a few years ago....I found one on the shelf that was nice and clean, but full of waste oil........I always check for seals.

Sam

 

[BarryG]

112k miles with pretty much nothing but Wally’s super tech def. Def is Def in my world anyway.

 

[Cummins12V98]

SuperTech 02/05/2020 date code is easy to decipher Bought it today. That’s fresh!

 

[TFucili]

SuperTech 02/05/2020 date code is easy to decipher Bought it today. That’s fresh!

Yes, not needing an Enigma machine to decode the secret squirrel, reverse Julian, double cipher date code saves time.

 

[gsbrockman]

Yes, not needing an Enigma machine to decode the secret squirrel, reverse Julian, double cipher date code saves time.

Don’t forget the “secret handshake” at the counter.

 

[SnoKing]

I have an app that counts down the days left in the year.

 

[HPSimpson]

Each time look at Def box every manufacturer has different code to read and figure out, much simpler to buy at truck stop pump, also fresh to boot.

 

[TFucili]

Each time look at Def box every manufacturer has different code to read and figure out, much simpler to buy at truck stop pump, also fresh to boot.

Unless you live 40 miles from the nearest one. But when traveling, for sure.