Please somebody HELP!

[Kday]

I've finally had it with the parts changers at the dealerships. For the third time I've taken my truck in for smoke just off idle and all they did was change a fuel control actuator per TSB 14. 04. 05. Do the parts changers have the ability to run diagnostics while driving down the road on lets say a laptop? I think I have a fuel rail pressure regulator that is bad but nobody will listen or think for themselves. After driving on the highway to work 80 mi. when I get off on my exit and get back on the throttle I get a plume of black smoke that would make some guys proud but with less power than stock. At night on accel. I dump out a heavy haze and at W. O. T. the smoke is gray. Any ideas before I drive this thing into a lake. PS this has been going on since July about 5,000 miles ago, and I don't have time to keep taking this thing in only to be told it's fine per the parts changer/code reader.

 

[Boonieman]

A dealership hooked in a laptop once and went with me when I was having trouble with a Ford Ranger several years ago, so I'm sure they can do that. It's entirely possible that it can be some mechanical issue that's not going to show up on the computer. If I were you, I'd try a different dealership. Just like any other occupation there can be huge differences in the expertise and work ethic of tech's that work at different dealerships.

 

[RMalone]

From the threads I've read that sounds like an injector problem. I would try a different dealer and keep after them to fix it.



But I feel for you, at the dealership where I bought my truck the guy you deal with (sales associate or whatever) didn't know what a block heater was, had to call a tech up to the desk. I just wanted to know where the plug was on the engine so I could install their $45 5ft extension cord.



Some dealerships are great and some shouldn't be allowed to work on bicycles. But you have no mods so make them get it right, at least your complaints are in the system so if something goes at 101k you should have some recourse.

 

[Diesel Nut]

Worst case senario, call Chryslers customer care and make a complaint about the dealer and tell them your problem. It works. I filed a formal complaint about Chuck Patterson Dodge in Chico because of some serious problems with them. After a month of fighting a Zone Manager sent an engineer out to look at my truck and said fix it. Should have never gone that route. The enginner was ****** that he had to drive 4 hours from the bay, not because he had to look at my truck but because the dealer didn't take care of me. Real nice guy, the engineer. Well, I go through Chico about a year later and they are no longer a 5 star dealer. That must hurt. I know some other people must have complained, but believe me, if you make a big enough stink you will get heard. The squeaky wheel gets the grease!

 

[Kday]

Thanks for the response. I have taken the truck to two different dealers and came back with the same story- no fault codes, no secondary indicators all readings and monitors working OK at this time. I told the second dealer I wanted the injectors tested but I'm not sure if they performed the test. Everytime I go to pick up the truck the mechanic is either out to lunch or has gone home. On Monday I'm not just going to drop it off but have a talk with the guy that actually works on the truck, going through the advisor is like trying to get a diagnosis with a Dr. giving your symptoms over the phone to the secretary. :-{}