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popping from front suspension on the passenger side

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Verify EGR service requirement

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Driving with the trailer turned a corner and i hear a pop come from the suspension. I think it must have some thing to do with body roll or or something like that. I bough this truck in January as a left over and it has only 2500 miles on it. Does any one else have this problem or is it the way the new 4x4 front suspension supposed to be and im just over reacting a bit?
 
There is a popping nose that seems to be associated with the body mounts. It happens on certain dips in the road. Maybe it was that? I have been monitoring a discussion of this "clunk" on another site. There is an updated body mount but it is too early to tell if that fixes it. I am waiting.

About 18 seconds into this video you see the body lift off the mount. What sounds like a click in the video becomes a clunk inside the cab.

https://youtu.be/-5DV-GCqwOs
 
Driving with the trailer turned a corner and i hear a pop come from the suspension. I think it must have some thing to do with body roll or or something like that. I bough this truck in January as a left over and it has only 2500 miles on it. Does any one else have this problem or is it the way the new 4x4 front suspension supposed to be and im just over reacting a bit?

Fill out your signature so we know what truck you have.
 
Thanks for that video this gives me another reason i need something like a go-pro and sorry about the inconvenience of the signature.
 
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2014 sorry thought that was always on there. I did look at the cab mounts and other parts to day every thing seams tight. Would tightening the cab mount more help?
 
There is a bulletin on this from FCA. Mine goes in tomorrow for this repair and a whole host of other things. They weren't really detailed about it, but there is apparently some type of pad that gets installed in the mount between the cab and frame.
 
I wonder if this is the fix you speak of.. I found this pic on a website while looking for the electric amp steps. They said if your truck had this bracket, the steps won't fit. My 2014 doesn't have it nor my 2016.........Bob or Sag.......what is it??????

Sam

76138_bracket__2258_detail.jpg
 
There is a bulletin on this from FCA. Mine goes in tomorrow for this repair and a whole host of other things. They weren't really detailed about it, but there is apparently some type of pad that gets installed in the mount between the cab and frame.

Please try to get more info on this when you go in. Lots of us have a clunk and would like it gone.
 
There is a bulletin on this from FCA. Mine goes in tomorrow [1/6/2015] for this repair and a whole host of other things. They weren't really detailed about it, but there is apparently some type of pad that gets installed in the mount between the cab and frame.

Any news? Pictures? TSB #?
 
I had this repair down the week before last. It's lessened the clunking noise, but has not completely eliminated it. I honestly haven't looked at what they did yet to see if it looks like the photo in this thread.
 
I just bought my 2016 3500 Laramie and I have noticed the clunk noise when going over bumps in the roadway. It doesn't do it all the time and seems to be coming from the drivers side area under the cab....
 
I just bought my 2016 3500 Laramie and I have noticed the clunk noise when going over bumps in the roadway. It doesn't do it all the time and seems to be coming from the drivers side area under the cab....

Same issue as above. I can't believe they aren't addressing this in assembly now. Take it in to the dealer, there is a TSB or bulletin on this. As I said, it's better, but not completely eliminated. My truck still has to go back in for the rear main seal replacement, so I plan to mention this to them and see if they can do anything else.

For what it's worth, in the last month, my truck has been in the shop for 6 full days and still has at least 2 more to go to get the rear main seal replaced. The dealer is also playing dumb about the exhaust fumes in the cab on regen, so who knows how long it will take to sort that out. It's a bummer rolling down the freeway in 30 degree weather with the windows wide open to try to avoid being asphyxiated.
 
That is not good having exhaust fumes coming into the cab. I haven't noticed that problem with mine only the clunking noise. I'll set up an appointment to get mine looked at......
 
I'm sorry to hear the clunk fix doesn't totally cure it. Nonetheless, I'd still like to know the TSB number & description. Some photos would be great, too.

Exhaust fumes most likely are from a loose exhaust clamp.

From another site:

"Try this. Looking at the passenger side top of the engine, you will see a bell crank pulley with 2 cables attached to it. Sort of looks like a throttle and cable linkage. This pulley is attached to a tube, which I think could be an EGR tube? Where this tube (pipe) connects and sort of hidden behind turbo pipe there is a V band clamp. There are a few of these clamps on this pipe if you follow it around to the drivers side. Tighten these clamps with a 11mm or 7/16th box wrench. Mine were surprisingly loose and there was exhaust soot near that cable linkage area.
Haven't smelled any more fumes since I did this."

or

"I have been smelling fumes every once in a while and just figured it was other vehicles. So I'm pulling in my driveway this evening and smell raw fuel in the cab very bad. So I get out and smell exhaust... No fumes.. Gotta be a leak. Let's just say the guy putting on exhaust clamps forgot to tighten at all. Both turbo clamps were loose and had black carbon all over. Tightened those and went ahead and tightened the egr tube clamps also... Problem solved. It is a deep 7/16 for all these clamps."
 
I'm sorry to hear the clunk fix doesn't totally cure it. Nonetheless, I'd still like to know the TSB number & description. Some photos would be great, too.

Exhaust fumes most likely are from a loose exhaust clamp.

From another site:

"Try this. Looking at the passenger side top of the engine, you will see a bell crank pulley with 2 cables attached to it. Sort of looks like a throttle and cable linkage. This pulley is attached to a tube, which I think could be an EGR tube? Where this tube (pipe) connects and sort of hidden behind turbo pipe there is a V band clamp. There are a few of these clamps on this pipe if you follow it around to the drivers side. Tighten these clamps with a 11mm or 7/16th box wrench. Mine were surprisingly loose and there was exhaust soot near that cable linkage area.
Haven't smelled any more fumes since I did this."

or

"I have been smelling fumes every once in a while and just figured it was other vehicles. So I'm pulling in my driveway this evening and smell raw fuel in the cab very bad. So I get out and smell exhaust... No fumes.. Gotta be a leak. Let's just say the guy putting on exhaust clamps forgot to tighten at all. Both turbo clamps were loose and had black carbon all over. Tightened those and went ahead and tightened the egr tube clamps also... Problem solved. It is a deep 7/16 for all these clamps."

Thanks, I have looked at the clamps on the EGR tube and the exhaust from the turbo down to the particulate filter, but I haven't been super thorough about it, so I'll have another look. I'll try to remember to look at the paperwork from the dealer when I get home to see if there is a TSB # on it for that clunk fix.
 
Sooooo, I looked at the paperwork from the dealer. Unfortunately my dealer here really doesn't have their act together. I know they did this update, but the paperwork just says "could not confirm".

I'll unfortunately be back there again, since they didn't get the engine rear main seal replacement done and the axle seal they replaced is still leaking, so I'll see if I can get some info from the service writer.
 
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