Problems with server or not!

[Jim Fulmer]

Is anyone else having problems with the server or is it just me, the morning 3-22-03 I'm replying to PM's and it took 3-4 minutes to get the reply message to post, I can test my DSL with the server and it's rock's so I'm lost. It bogs down sometimes for 10 seconds or so then it's back up to speed, if I'm downloading it's fine and never bogs down, would it be the server, line, puter? I have the virus scan off so that shouldn't be it, the puter is a 400 with 128 ram and 17G HD with 2-3G's on it, any ideas would be welcomed.



Jim

 

[truckstom]

mine does the same thing sometimes... no rhyme or reason, no certain times either... not much help I know.....

 

[illflem]

See https://www.turbodieselregister.com/forums/showthread.php?s=&threadid=69704



It's been going on for three days for me, only in the morning



Most times your message has been posted, the page just doesn't forward you to the thread. If you click the submit button repeatedly it will result in multiple duplicate posts.

 

[sdalton]

It has also been happening in the PM hours.



It takes several minute to post a reply, then when it does, it is posted 3-4 times.

 

[Ladders]

Same here BUTT,

when I post it "cannot contact" the server and then I get 2-3 posts. Have to delete the extras (and it happens any time of day). No biggie, but hope Steve is feeling betta and maybe can address this problem at a "later" date.



\\BF//

 

[Gary - K7GLD]

We've had this problem occasionally before - and assumed it was the previous site's problem - but I'm getting the same problem here as well - and with the new "latest and greatest" server site, you wouldn't think it was still a site problem - which leaves us with (drum roll please... )



A server/software glitch...



Altho', with increasing intrusion by various agencies of the government, I wouldn't rule out various snooping and sniffing activities that slows traffic down as well - after all, us diesel freaks ARE a subversive lot...

 

[Shovelhead]

And as an added plus, we do use the term BOMB fairly frequently. :-laf

 

[illflem]

A record today, 14 duplicate posts by one member. Filled one entire page and then some.

Please refrain from clicking the submit reply button repeatedly till the problem is fixed. Most of the time your post is submitted, you just aren't being forwarded to the thread.

 

[paccool]

Have had trouble the last 2 days trying to send PM or Email from the discussion forum. Also having trouble trying to post. Everything is real slow and I keep getting a box that says Did not connect,server problem?



Stan

 

[Steve St.Laurent]

I just did a series of 100 pings between here and the server and had a packet loss rate of 11% which is way too high. I've emailed the tech support department at the hosting facility with an emergency work order. The server is showing no problems at all - server load hasn't gone over . 75 today (2 being fully load) with it usually down around . 2-. 3, the mysql server is showing a . 001% slow query rate (. 593 queries > 10 seconds per hour - out of 110,000). Hopefully they'll get back to me soon and will discover what is causing the issue. I'll let you guys know as soon as I hear from them.



-Steve St. Laurent

Webmaster

 

[bmoeller]

I'm having trouble too. I using DSL, but lately it has been as slow or slower than dial- up used to be.

 

[wanderson]

Steve: Does this mean that Roadrunners spam email filter is not the problem?



Wayne.

 

[Jim Fulmer]

I just replied to a post and it did the lockup thing again so I brought up my DSL homepage on another window and did a test adn it showed 1293 kbps when the TDR page was trying to load... . just FYI.



Jim

 

[Steve St.Laurent]

If it's been as slow or slower than dial up for you then something is wrong on your end because the site's been nowhere near the speed of dial up for me at all. I would have had hundreds of emails complaining about the speed of the site if it was slow like that and the only complaints about the speed of the site have been on this thread and one other. When the performance is slow for you do two things bring up a command prompt and type:



tracert www.turbodieselregister.com



That will do a traceroute between you and the TDR server, if you have lines that are showing asterisks or very slow times (greater than 300ms) then there is a slowdown at that point. The only things that we or the host company have control over is the last 2 or 3 hops. Our server is at 139. 81. 139. 106 and the host company is globalcompass - their connection can be at one of several hosts. Above that and your problem is on the backbone. The second thing to check is to type:



ping -n 100 www.turbodieselregister.com



That will do a ping to the site, you should be down around a 2% or less packet loss rate - if it's higher than that packets are being dropped somewhere. The problem is you have no way of telling where they are getting dropped. If it's consistent you'll see asterisks on the tracert above. The problem is that you can have an intermittent situation where packets are getting lost and they won't necessarily show up on the tracert but you will see a packet loss on the ping report. I'm seeing between a 2% and 11% pack loss rate between me and the TDR server right now. Based on the fact that others are having problems I'm assuming the problem is with our ISP or their hosting company (since our server shows no problems) - rather than assuming the problem is on the backbone somewhere (which is possible).



I'm on the site at least 5-6 hours a day (less over the last week or so because of my health problems) and I haven't seen hardly any problems here. Occasionally putting up a post will take some time (20 seconds or so) but that's it. One thing to keep in mind is that when posting it sometimes will take some time. When you make a post a record is created in the search engine for every word 3 letters or more in your post. If others are posting at the same exact time lot's of record locks are happening which will slow things down some. However, over the last few days we've had quite a few people with posts duplicated (which happens when you click post multiple times because your waiting too long) which tells me that something somewhere is a problem. I've been through everything on the server and it's performing better than it ever has (slow mysql queries are running at . 001% right now - was at . 03% before the database repairs a couple of weeks ago - which is a 30 fold decrease in the instances of slow queries (defined as a query that takes more than 10 seconds)).



-Steve

 

[Steve St.Laurent]

Jim, throughput has nothing to do with problems like this. Each page that you are loading is made up of multiple packets, all it takes is for 1 packet to get lost for there to be a slowdown. Your computer doesn't re-request that lost packet for a period of time and that's the reason for the slowdown. BTW, I did a test post a minute ago and put 10 replies on it within 2 minutes and all of them went through no problem with no slowdowns.



Wayne - No, this has nothing to do with the email problem. That is a completely different issue. Roadrunner is rejecting emails from the TDR server. The logs show the service as being unavailable from roadrunner.



What I need from you guys is to send me some reports when your experiencing the slowdowns so that I can forward them onto our host so they can research it. You can do this by bringing up a command prompt and typing these two commands:



tracert www.turbodieselregister.com >c:\tracert. txt

ping -n 100 www.turbodieselregister.com >>c:\tracert. txt



Then email me the file c:\tracert. txt to -- email address removed -- . This won't show the problem every time because it's obviously intermittent but the more data I can send them the more likely they'll be able to locate the problem.

 

[Jim Fulmer]

Thanks Steve, one other side note is it doesn't do it all the time just at random, I'm not the best at computers but have a little savy.



Thanks again, Jim

 

[Steve St.Laurent]

Keep in mind too that traffic in general on the net is ever increasing. Problems in general on the net are ever increasing. It becomes less and less reliable by the day. Some of this is stuff you'll just have to live with. Notice that it's happening to different users at different times of the day too - could be stuff that's happening at your local ISP's like backups of their machines, something happening at a major client of theirs, yada, yada.