Public Kudo's to Edge Products

[IdaH.O.Train]

As we like to do here on the TDR when a vendor treats us right, I would just like to publicly thank Edge Products. I e-mailed Aaron a couple of weeks ago regarding a low power problem I was having that I thought might be related to my EZ. He told me to try unplugging and replugging the unit in to see if it made any difference. After trying that I again contacted him and he told me just to send the unit in and they would warranty it. I contacted Edge while waiting for my EZ to return and this time I spoke with Justin, who was more than helpful tracking my shipment and answering other questions.



Needless to say, I received the new EZ yesterday, hooked it up and my problem has been solved. The power has returned.



Once again, Edge has come through.

 

[LSMITH]

NoCal, long time no see bud!!! Hope you have been good.



Edge is great to work with, could not ask for much more.

 

[wyosteve]

Ditto on Edge's customer service. I've had 2 EZ's go bad and I always got a new replacement before I sent the old one back. They'll keep getting my money.

 

[KatDiesel]

They have always treated me right... ... every since May of 2000 when i first started dealing with Brett.

 

[Bob Wagner]

Edge Products from day one was first class all the way.

 

[NVR FNSH]

Just curious as to what the problems have been? Any body know what the failures were?



Brian