Just wanted to let everyone know that I had to have my rear ende replaced at 67k. I have posted on the topic a number of times and felt that I should post the latest.
I took it in 8AM on a Monday - Tues AM they called to tell me they ordered a new rear end - Thurs afternoon it came in damaged beyond use - Tues PM of the next week the next arrived - Picked truck up on Wed PM.
The thing that irritates me is that they said they could not find anything wrong with the old one during this ordeal. While I was there to pick it up, the old housing was sitting in the garage. I confirmed that it was mine and inspected it myself. The gears were no where to be found, so all I could do was look in the housing - it was full of metal flakes. They (the service guys) all said that the size of the flakes was normal, the quantity of flakes was the reason for the replacement.
BTW 6th gear is whining also. They were supposed to check it out, but they wanted to see how it sounded after the rear replacement. After them having my truck for a week and a half, I decided not to bring it up at the time. However, one of the techs is a friend and he confirmed that 6th has a noise when we test drove it. It seem that I have heard plenty about 6th from people who pull.
Conclusions:
IMO the metal that AA uses in these gears is just soft. When I pushed a little harder the service manager said that the gears actually did not show wear. I concurr, every time I changed the fluid I could not see wear, but there was a bunch of metal in tbe bottom -it's soft metal.
When you ask a service advisor "have you seen this problem on many other vehicles?" His answer will always be "no. " I am sure his job is on the line, but the service techs will sometimes tell the truth - the tech that I know there came straight out and told me they are having hell with these rear ends- especially on trucks that pull.
I love Dodge, primarily becuase the Cummins. But an engine mounted in a POS is no good to anyone. If DC does not resolve the AA weekness(including the Anti spin problems), I will not buy another. BTW this is my 4th CTD. I know some poeple will say that I am pulling too much with mine, but the way I see it - if I have to move up to a Freightliner to pull my GN, I won't be able to afford a Dodge CTD, nor will I need one. So they lose my business anyway.
Oo.
I took it in 8AM on a Monday - Tues AM they called to tell me they ordered a new rear end - Thurs afternoon it came in damaged beyond use - Tues PM of the next week the next arrived - Picked truck up on Wed PM.
The thing that irritates me is that they said they could not find anything wrong with the old one during this ordeal. While I was there to pick it up, the old housing was sitting in the garage. I confirmed that it was mine and inspected it myself. The gears were no where to be found, so all I could do was look in the housing - it was full of metal flakes. They (the service guys) all said that the size of the flakes was normal, the quantity of flakes was the reason for the replacement.
BTW 6th gear is whining also. They were supposed to check it out, but they wanted to see how it sounded after the rear replacement. After them having my truck for a week and a half, I decided not to bring it up at the time. However, one of the techs is a friend and he confirmed that 6th has a noise when we test drove it. It seem that I have heard plenty about 6th from people who pull.
Conclusions:
IMO the metal that AA uses in these gears is just soft. When I pushed a little harder the service manager said that the gears actually did not show wear. I concurr, every time I changed the fluid I could not see wear, but there was a bunch of metal in tbe bottom -it's soft metal.
When you ask a service advisor "have you seen this problem on many other vehicles?" His answer will always be "no. " I am sure his job is on the line, but the service techs will sometimes tell the truth - the tech that I know there came straight out and told me they are having hell with these rear ends- especially on trucks that pull.
I love Dodge, primarily becuase the Cummins. But an engine mounted in a POS is no good to anyone. If DC does not resolve the AA weekness(including the Anti spin problems), I will not buy another. BTW this is my 4th CTD. I know some poeple will say that I am pulling too much with mine, but the way I see it - if I have to move up to a Freightliner to pull my GN, I won't be able to afford a Dodge CTD, nor will I need one. So they lose my business anyway.
Oo.