Regarding the lift pump primer button.

[DBoyd]

Can anyone tell me what is under the rubber cover on the lift pump primer button. While my 97 was being serviced with an oil change and fuel filter change at a Chrysler dealer today, I was in the lobby near the service department door and heard them cranking and cranking and cranking my truck with no results. Then some cranking and wait wait wait, then more cranking. I stepped into the shop where the fellow was working on it and I asked him if he had primed the fuel filter with the primer button. He kinda had a blank look and said he was following the priming procedure and switching on the ignition and waiting 20 seconds then cranking it. I got him out of the truck and showed him the manual primer button and grabbed a broom stick and went to pumping on it. I then gave him the stick and got in and got a little ignition going when I cranked it. I told him to pump it some more and finally got it going. After I got out I saw the rubber boot was gone off the button and nothing was covering it. All it can see is a white plastic sleeve sticking out of the primer pump housing. Is this all there is under the rubber button cover? If so, I'll order the rubber cover and install it. If there is something missing, I will have to possibly install a new pump!! OUCH!!
Thanks for your help.

 

[crabman]

Here it is:
http://www.fostertruck.com/dodge-diesel-cummins-94-98-lift-pump-primer-boot-only.html

 

[DBoyd]

Thanks very much!! Looks like all there is is a plastic sleeve. I'll get the rubber cover ordered and on it. Thanks again for the help.

 

[GAmes]

Did you get a discount for teaching the "tech" how to do his job? Another example of why I'd never let a dealer touch mine. At the very least they should pay for the new cover.

 

[DBoyd]

No, I sure didn't get a discount and no, no offer of paying for the new cover. And to top it off, While I was changing the filter today after getting the correct filter, I found the filter case was all scarred up by him using oil filter removal pliers to try and screw the fuel filter case off!!! I kinda wondered why, when I was pumping the primer button, there were the filter removal pliers laying there on the fender in the engine compartment. Needless to say, they'll get no more business from me!!

 

[GAmes]

I'd skip the service manager and go to the highest manager in the place.

 

[BigPapa]

That's crazy. I'd follow Gary's advice. There's no excuse for that level of incompetence. Sounds like they put the wrong man, I hesitate to call him a tech, on the wrong job. Maybe he needs to go back to the detailing shop....

 

[GAmes]

That's why I put tech in quotations. A better description would be loser.

 

[Bob4x4]

A case of poor tech retention.Untill the powers to be treat and pay techs fairly it will only get worse.At the dealer I retired from there were only 2 techs with over 10 years experience.Only current models are being taught at the training centers

 

[mwilson]

Service Manager and Service Writer should both be scolded for putting an inexperienced tech on an older Diesel without supervision or information. That could have escalated into a starter failure, etc......

If the tech didn't go ask for help or take a minute to look up the procedure in the library or the web than shame on him as well. You can't be expected to know everything right out of the gate but the information is there..............separates the ones with potential from the ones that should be sweeping the shop floor...

 

[GAmes]

If the tech didn't go ask for help or take a minute to look up the procedure in the library or the web than shame on him as well. You can't be expected to know everything right out of the gate but the information is there..............separates the ones with potential from the ones that should be sweeping the shop floor...

Exactly. Not having experience or training isn't any excuse. We use to have to rely on a Chiltons or shop manual (I have a reprint of a Ford manual for my '54). Now days there are multiple electronic and print sources available.

 

[Missouri Mule]

That's why I like going to shops that have tech's That started out as back yard mechanics ( Yes their 1rst job mite of been at dealer) and now have their own shop.
My other gripe is the out rageous prices on dealer parts the government needs to get on ball and check them out.

 

[GAmes]

My other gripe is the out rageous prices on dealer parts the government needs to get on ball and check them out.

Yup, that's what we need, more government.

 

[Missouri Mule]

The FTC was created back in the 1800s to keep businesses competitive. Don't know if it is their job to make sure businesses are not gouging. Whole Foods was fined for having some (#?) Produce priced to high this year.

 

[GAmes]

I wouldn't be surprised that if the FTC was audited (I'm sure there is another government agency for that) it would turn out that for every dollar they save the consumer they add ten to the deficit.

 

[DBoyd]

Thanks to all of you for your input and suggestions.
I had planned on taking my 06 over to the same dealership to have the airbags replaced but I am sure not wanting to do that now. Any suggestions on that??

 

[GAmes]

If they are factory bags find another dealer. I'm sure they aren't all incompetent. I had the luck to find good one in Tucson many years ago when my truck was in warranty and the throttle rod broke.

 

[mwilson]

'06 airbag change is not that bad.....LH very easy. RH is done by removing the glove compartment and taking the airbag cartridge out through the opening. Not a big deal.

Your dealership may be ok at that where there been so many trucks before yours to practice on.....

 

[GAmes]

:-laf I was thinking suspension bags, not collision air bags. Ya, they might be able to pull that off.