Attention: TDR Forum Junkies 
Here is a reply from Cummins to the question I had about a medium service auto for our trucks. Thought you might find it interesting.
From: -- email address removed --
Sent: Wednesday, October 16, 2002 4:25 PM
To: -- email address removed --
Subject: Re: RQST00000102484 ram b/isb dodge autotrans isus
Summary: ram b/isb dodge autotrans isus
Solution:
Thanks for your email, and we're familiar with the TDR - we had the pleasure of hosting a few hundred members for the TDR rally here in Columbus a couple of months ago; some of us got to drive the new Ram 2003 trucks and they were great - incredibly tight and almost like a passenger car.
As for the autotranny, I'm sure none of your comments have escaped Daimler-Chrysler attention; and, if there have been warranty issues, guess who foots the bill and is aware. But you asked the question, so - yes, we use Allison commercial automatic transmissions in Motorhome applications, and they do an excellent job and have a transmission for (almost) every inut torque requirment diesels can muster. We haven't priced one, but imagine you could replace the Ram trans a time or two after warranty runs out, for the price of an aftermarket installation of the Allison.
Dodge is aware of the issues; we understand that they are working on it. We thank you for your interest in Cummins products. Please let us know if you need assistance in locating the nearest Cummins-authorized Dealer or Distributor Service Provider. For assistance in locating a Service Provider, feel free to use Cummins North America Dealer Locator, which can be found on Cummins website:
http://www.cummins.com/service_locator/index.cfm
This site can be found on the "Service Locator" link, at Cummins "North America" website:
http://www.cummins.com/na/pages/en/index.cfm
For service locations and Cummins Regional Offices, outside North America, you may select the region of the world in which you have an interest, by using the following Cummins website and click on the "view distributor network" button:
http://www.cummins.com/index.cfm?changecountry=true
Please let us know if you have other questions and if away from your computer or have a time-critical request that needs more urgent attention, feel free to call us toll-free (from North America) at 1-800-DIESELS (343-7357). Customers may also call Cummins switchboard 1-812-377-5000 (worldwide toll call) and ask for the "800-DIESELS Call Center" for assistance.
Cummins Email (via webpage): http://www.cummins.com/na/pages/en/customerassistance/index.cfm
Email direct: -- email address removed --
Regards,
--
Powermaster
Customer Assistance Center
Cummins, Inc.
Columbus, Indiana, USA
Details:
I have a question that I hope you can help me and others with. Let me
explain that I am a member of the Turbodiesel Register. This is an
organization that represents owners of Dodges with the 6BT motor. One thing
we have come to realize is that we have a medium service engine but we do
not have medium service transmission. Specifically the Auto offered is very
weak. Is there a list of auto trannys used in the medium service market
which might be used in this application? We realize that it would be
expensive, however people are spending large sums trying to keep the Dodge
auto alive. Any info you could provide would be greatly appreciated.
-- email address removed --
512-681-8317
From: -- email address removed --
Sent: Wednesday, October 16, 2002 4:25 PM
To: -- email address removed --
Subject: Re: RQST00000102484 ram b/isb dodge autotrans isus
Summary: ram b/isb dodge autotrans isus
Solution:
Thanks for your email, and we're familiar with the TDR - we had the pleasure of hosting a few hundred members for the TDR rally here in Columbus a couple of months ago; some of us got to drive the new Ram 2003 trucks and they were great - incredibly tight and almost like a passenger car.
As for the autotranny, I'm sure none of your comments have escaped Daimler-Chrysler attention; and, if there have been warranty issues, guess who foots the bill and is aware. But you asked the question, so - yes, we use Allison commercial automatic transmissions in Motorhome applications, and they do an excellent job and have a transmission for (almost) every inut torque requirment diesels can muster. We haven't priced one, but imagine you could replace the Ram trans a time or two after warranty runs out, for the price of an aftermarket installation of the Allison.
Dodge is aware of the issues; we understand that they are working on it. We thank you for your interest in Cummins products. Please let us know if you need assistance in locating the nearest Cummins-authorized Dealer or Distributor Service Provider. For assistance in locating a Service Provider, feel free to use Cummins North America Dealer Locator, which can be found on Cummins website:
http://www.cummins.com/service_locator/index.cfm
This site can be found on the "Service Locator" link, at Cummins "North America" website:
http://www.cummins.com/na/pages/en/index.cfm
For service locations and Cummins Regional Offices, outside North America, you may select the region of the world in which you have an interest, by using the following Cummins website and click on the "view distributor network" button:
http://www.cummins.com/index.cfm?changecountry=true
Please let us know if you have other questions and if away from your computer or have a time-critical request that needs more urgent attention, feel free to call us toll-free (from North America) at 1-800-DIESELS (343-7357). Customers may also call Cummins switchboard 1-812-377-5000 (worldwide toll call) and ask for the "800-DIESELS Call Center" for assistance.
Cummins Email (via webpage): http://www.cummins.com/na/pages/en/customerassistance/index.cfm
Email direct: -- email address removed --
Regards,
--
Powermaster
Customer Assistance Center
Cummins, Inc.
Columbus, Indiana, USA
Details:
I have a question that I hope you can help me and others with. Let me
explain that I am a member of the Turbodiesel Register. This is an
organization that represents owners of Dodges with the 6BT motor. One thing
we have come to realize is that we have a medium service engine but we do
not have medium service transmission. Specifically the Auto offered is very
weak. Is there a list of auto trannys used in the medium service market
which might be used in this application? We realize that it would be
expensive, however people are spending large sums trying to keep the Dodge
auto alive. Any info you could provide would be greatly appreciated.
-- email address removed --
512-681-8317
Last edited by a moderator:
