DOWG said:
My new wheels are in transit (UPS) and will be delivered on January 31, 2006. I placed the order in November, 2005.
I was not pleased with the delay. However, having owned a set of Ricksons before and then researching for possible alternatives, I decided to wait.
Based on my "function over form" mind set (steel wheels), Rickson's match mounting wheel balancing process, and my experience driving the 1st set over 200,000 miles, there were no alternatives.
what!! I orderded mine in september 05 and still waiting. here is the latest letter from rickson
Rickson Truck Wheels
A Division of A Wayne Arley Company, Inc.
19. 5″ Heavy-Duty
Wheel & Tire Upgrades
11204 McCormick Road
Hunt Valley, MD 21031
1-800-587-7633
January 29, 2006
Dear Robert:
Thank you for your order for Rickson 19. 5″ forged aluminum wheels, and for your patience as we have endured an unprecedented delay in receiving them from our manufacturer. As you may know, although we now manufacture our steel wheels here at our facility in Maryland, we have been contracting-out the manufacturing of our forged aluminum wheels. Traditionally, when we submit a Purchase Order to our supplier the turn-around time has been about eight weeks. In August, we submitted our usual stock order with them and for various, vague reasons, the delivery date was delayed multiple times. This of course became a tremendous source of frustration for us and certainly for you as well. To make a long story a little shorter, they finally came to us yesterday and disclosed that although they will be happy to sell us forged “blanks”, they are no longer able to do the actual machining and polishing of the wheels - the final processes. Unhappily, we wondered why we were not told about this far before now instead of what we have been given: countless, empty excuses for the delays. As fate would have it, we had already been planning to bring these operations in-house, and had recently placed orders for the necessary machinery.
This is all very exciting news for our company’s future and will finally afford us control over the manufacturing processes for both steel and forged aluminum, however, the news is bittersweet: our supplier has put us in an extremely unpleasant position regarding your current forged aluminum wheel order and we sincerely regret any inconveniences this may be causing you. Based on the equipment delivery schedule we have been given, we expect to be producing our own forged wheels within the next 12-14 weeks and will be very happy to fill your order as soon as possible. Naturally, if you cannot continue to wait, we more than understand; as you know, we have not charged anything to your credit card at this point and will not until the day we ship your wheels as is our company policy. There are several relatively immediate alternatives to consider if you are not able to wait for the forged aluminum wheels:
Single Rear Wheel (SRW) Dual Rear Wheel (DRW)
Powder Coated Steel Wheels Powder Coated Steel (with or without simulators)
Cast Aluminum Wheels by Vision
We can deduct 10% off the price of any of these options if you wish to switch and we could deliver these to you within 3-4 weeks upon changing the order. If you would like to discuss this letter or other options, please call or e-mail either Heather (heather@ricksontruck.com) or Scott (scott@ricksontruck.com) and they will be happy to assist.
Again, all of us at Rickson are very disappointed with our supplier’s lack of communication regarding their decision to make these changes in their manufacturing infrastructure and mostly, we regret the effects this may have on your need for wheels and tires. Thank you for your understanding during this period.
Sincere regards,
Daniel R. Richter
Owner/President
Rickson Truck Wheels
-robert