2nd Gen Non-Engine/Transmission Shame on Me!!!! I bought at Lithia, Grants Pass, Oregon

[PJ]

I was going to buy a 2004 Cummins at Dave Smith Motors in Kellogg Idaho, but thought I would give the local "5 Star" dealer a chance to meet the price. They came within $1,000 and I signed. I told them I wanted the Chrysler 7 year 100k zero deductable warranty. They slipped some aftermarket warranty company into the contract. I caught it and said it must be changed to the chrysler warranty. Fine and dandy. A month later, I get my new warranty card in the mail. $100 deductable!!! I called Lithia and got the basic runaround. They said it must have been "keyed in wrong and admitted I "was" to get the warranty I paid for. Here is the kicker. They couldnt guaranty that I would get the correct warranty. I say B. S. All they have to do is call their rep and change it and I could then be a happy customer. I guess I will see on Monday if they attempt to do ANYTHING> If not, I just also received my customer survey card for the 5 Star rating. . Yes, I will balst them if they dont keep their word. Next time, I wont be weak. Im going back to Dave Smith. . This just wasnt worth it! And to think... I PAID CASH!:-{} :-{} :-{} :-{}

 

[PJ]

I see I put this in the wrong spot. . I moved the post but the site would not let me delete this... Hmmmmmmm

 

[#2DSL]

What would Ken Roberts say?