I went in to service dept to have an interior trim problem taken care of. The service writer said 'ok, let me have the tech look at it so we can make sure the right parts get ordered'. I watched as he took the truck back and after the tech looked at the interior, the service writer popped the hood and the tech looked around. They then closed the hood, brought the truck back up and said they would order the interior part needed.
In my opinion, this is a load of chicken excrement. After I get the trim issue fixed, I plan to let them know what I think of their snooping around when they they had no reason (or right) to be under the hood of my truck and that I refuse to give my work to any dealer that does business this way.
As a warning to anyone that may be concerned, the dealer in question is near a couple of old blimp hangers.
In my opinion, this is a load of chicken excrement. After I get the trim issue fixed, I plan to let them know what I think of their snooping around when they they had no reason (or right) to be under the hood of my truck and that I refuse to give my work to any dealer that does business this way.
As a warning to anyone that may be concerned, the dealer in question is near a couple of old blimp hangers.