Big thanks to Shane and his family from Wicked Diesels in Abingdon, Va.
Wicked Diesels Intro
Shane did all of my BOMB work in early June doing a great job with 0 issues. Last night I was coming back from Columbia SC back to Roanoke Va when my fuel pressure went to 0 and the truck stopped completely.
I am not very mechanically inclined but looked around the fuel system and did not see anything out of the ordinary. I then called Shane at 930pm and he picked up! He asked some ?'s and then said I will come down and help you.
Please understand that I was 2 hours from him and 2. 5 hours from my house. He arrived at 100AM with his wife and son!!! Worked on it and had me back up and running at 200AM.
You do not find customer service like that much anymore and just wanted to say thanks!
-Adam
Wicked Diesels Intro
Shane did all of my BOMB work in early June doing a great job with 0 issues. Last night I was coming back from Columbia SC back to Roanoke Va when my fuel pressure went to 0 and the truck stopped completely.
I am not very mechanically inclined but looked around the fuel system and did not see anything out of the ordinary. I then called Shane at 930pm and he picked up! He asked some ?'s and then said I will come down and help you.
Please understand that I was 2 hours from him and 2. 5 hours from my house. He arrived at 100AM with his wife and son!!! Worked on it and had me back up and running at 200AM.
You do not find customer service like that much anymore and just wanted to say thanks!
-Adam