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Trouble in Savannah

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4500 Exceeded Expectations!

New 2011 4500 for my Town

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We were motoring down I-95 about 120 miles from Savannah when the 5500's MIL came on with a ding. Speed was 62. All gauges were in the normal ranges. A/C was cooling just fine. We were pulling the fifth wheel. We pulled off at the next rest stop and shut her down. I immediately restarted but the MIL was still on. We read the manual and it said that as long as the MIL was not blinking, we could continue.



We had lunch at the rest stop and I started to get back into the truck when I noticed coolant dripping from the engine. I popped the radiator cap off and saw that the radiator was full. The coolant reservoir was empty. I found a couple of Canada RVers that were heading to Tampa for the winter that had some more antifreeze that I could use... . about a quart. I poured it into the reservoir and we got back on the road. Debbie began checking "the Next Exit" book to find a Walmart. We found one about 50 miles or so further down I-95 and stopped and bought 2 gallons of Prestone. When I opened the hood to add a gallon, I noticed that the quart I had already added was gone. I poured the rest in and we hit the road. Of course this was happening on a Saturday.



We got to Savannah at the Savannah South KOA and got set up in our site and sure enough it was still dripping. We spent Sat and Sunday at the rig. This morning, we got up at 6:30 so that we could be at the local Dodge dealer when it opened at 7:30. We got there and they took the truck in around 8:15. By 9:30 we had the diagnosis. The MIL came on due to the failure of two temperature sensors. The coolant was dripping out due to a bad water pump. They ordered the sensors and water pump from Atlanta and we get to go back tomorrow at 7:30 for the actual repair.



My thoughts/question is this: Why didn't the truck start to overheat when driven at highway speeds pulling a 16,000 lb fifth wheel if the water pump was not operational?



We drove it back to the trailer today since this dealership did not offer any type of loaner service. The temps stayed right around 200 degrees both on the highway pulling and today at city speeds with no trailer. Is that because of the temp sensors being bad?



I'm ready for this to be fixed. This has been our first problem on this truck other than the shock absorber TSB. I really love this truck, but I want it back to normal.



We've extended our stay in Savannah for another 3 days since we've been here 3 days already and have seen basically none of it.



Joe
 
The most common failure of a water pump is for the seal to start leaking. The pump will usually continue to do its job of circulating the coolant even with the seal leaking. If the coolant in the radiator never got lower than a couple of inches, the temp sensor may not be related to the pump leaking at all. bg
 
How many odometer miles at water pump failure?

Water pump seals can fail at any time. The seal is a wear item and all will wear out and begin leaking eventually. I've heard of them failing at a little over 100k, sometimes not for 200k or more, once in a while much earlier than that.
 
How many odometer miles at water pump failure?



Water pump seals can fail at any time. The seal is a wear item and all will wear out and begin leaking eventually. I've heard of them failing at a little over 100k, sometimes not for 200k or more, once in a while much earlier than that.



Mileage right now is approx. 27,500.



Joe
 
Hi Joe,



Good to here you are back this way again and enjoying your truck. If you are still at Savannah and have transportation be sure to eat at I-95 and 204 at the Crab House or Crab Shack. It sits in front of a lake at that exit just behind Hooter's and the Harley dealer. Hope you get your truck right. How is the hitch doing?
 
Wow, that's a bad pump. I've never heard of one failing that early. An inconvenience for sure but should be covered by warranty without question.



Yep, all was covered by warranty. Of course, my copy of the repair sheet said N/C, but I got a look at what they are sending to Dodge and it was nearly $500!!



Joe
 
Trouble in Savannah -- Round 2

They installed 2 new sensors and the new water pump Tuesday morning. By 10:00 we were out of there and happy. By 11:00 we were back at the dealership because the MIL came on again. They took it back in to the bay and rechecked everything, reset the computer, and brought it back. We drove it for about 25 miles... ... ... the light came on again. We took it back, left it, and got a rental.



Fast forward to today. I called them about 2:00 and they had no idea why the MIL was still coming on. They had put in a call to Chrysler and were waiting to hear back from them. It is now 4:25 and we have not heard anything yet. I don't look to get it back today.



On the bright side, we do have a 2010 Dodge 1500 to drive and it is a SWEET ride. Unfortunately, it will NOT pull my 39 foot fifth wheel so I won't be trading for it.



Joe
 
Joe,



Sorry to hear about your travel troubles, I hope you have at least been able to play tourist a little bit, Savannah has some neat spots to be a tourist in.



Good luck.



Gary
 
Hi Joe,



Good to here you are back this way again and enjoying your truck. If you are still at Savannah and have transportation be sure to eat at I-95 and 204 at the Crab House or Crab Shack. It sits in front of a lake at that exit just behind Hooter's and the Harley dealer. Hope you get your truck right. How is the hitch doing?



Hey Danny,



It is great to hear from you. Thanks for the seafood recommendation. I'm always up for more seafood.



The hitch is great. I love it.



Joe
 
Joe,



Sorry to hear about your travel troubles, I hope you have at least been able to play tourist a little bit, Savannah has some neat spots to be a tourist in.



Good luck.



Gary



Gary,



We've got a 2010 Dodge Ram 1500 to run around in. We got out today and drove over to Tybee Island.



Joe
 
It's fixed!!

Got a call this morning around 10:30 that they had ordered and received a new sensor "package" and that they were also going to install a new air filter. They would then drive it and would call me with the results. About an hour later, they called and pronounced it fixed.



We finished lunch, took the rental truck back to Enterprise and then went to pick up our truck. We have driven it around town, out of town, on the freeway, stop and go around 80 miles and have had no check engine light. So I am happy to be back in my own truck!!



We have one more day in Savannah and will leave here Saturday morning and push on to Tallahassee, Florida for that night.



Joe:D
 
Final report

We left Savannah Saturday morning with the trailer in tow. Motored 245 miles down I-95 and I-10 to spend the night in Tallahassee, FL. The next day we moved 235 miles further east to Gulf State Park in Gulf Shores, AL. No problems whatsoever with the truck. It is back to it's dependable state. We are pleased.



As an aside, this Gulf State Park is just across the road from the Gulf of Mexico and has 300 or so RV sites, all of which are paved, level, 30 and 50 amp power, water, and sewer. We will be here a week, and we could probably stay here for the winter if we were so inclined. This is a really nice park.



Joe
 
We left Savannah Saturday morning with the trailer in tow. Motored 245 miles down I-95 and I-10 to spend the night in Tallahassee, FL. The next day we moved 235 miles further east to Gulf State Park in Gulf Shores, AL. No problems whatsoever with the truck. It is back to it's dependable state. We are pleased.

As an aside, this Gulf State Park is just across the road from the Gulf of Mexico and has 300 or so RV sites, all of which are paved, level, 30 and 50 amp power, water, and sewer. We will be here a week, and we could probably stay here for the winter if we were so inclined. This is a really nice park.

Joe

Joe,

Traveling 235 miles east from Talahassee to get to Alabama? I hope you were headed west.
 
Baton Rouge, LA

We are now in Baton Rouge for the night. The truck has been totally dependable. I am a happy camper.



JoeOo.
 
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