trucking company regulation ?

[Tractorat]

I hope there are some truck drivers in the tdr that might have an idea here.
My wife's friend just moved from washington to tennessee. She drove back east in an rv and her son driving a uhaul truck. They contracted with a major well known mover to truck the big heavy stuff back. The company promised to get the stuff delivered no later than nov 10th at the out side.

Well, not only has she not received the shipment, and not only has it not left washington yet, the company says they havent had a drive accept the load yet. I would suspect she might not see it until next summer if ever.

My question is, does she have any recourse here ? Is there any kind of regulating agency that can go after the trucking company ? Can she hire a different trucking company and have them pick up at the first company's warehouse and ship it back to tenn ?
Thanks

 

[BigPapa]

Man, that stinks. Flashbacks of the movie “Moving”....

What area of TN?

 

[gsbrockman]

The company promised to get the stuff delivered no later than nov 10th at the out side.
Thanks

Is this “promise” in part of the contract she signed? If so......she probably has plenty of recourse. Of course......squeezing blood from a turnip (getting anything from a possible fly-by-night moving company) may prove to be tricky.

 

[Timd32]

Yeah need to read the contract and see what it says, I would not be surprised if it was a 30 or even 60 day contract.

I have moved a few of my employees across the country and if their stuff was in storage and is some kind of LTL situation and not a dedicated company truck, good luck.

We have seen where movers store the furniture/crap local to their shop which could be away from the pick up and the arrival location.

For example we moved an employee from Washington state to MD, and there was a delay in housing in MD, their stuff went to OR for storage, then had to be picked up from there and moved to MD. All that takes time, alot.more then they thought it would.

You might be able to find a broker that can assist with a truck do you work anywhere with a logistics person with a good broker? Usually mfg places have good contacts.

Timing sucks this time of year, and LTL is under a large crunch. Lots of places have no capacity.

The larger the LTL carrier the worse it is at times for capacity.

Look up the company with its state business licensing, BBB, Google reviews and see what the current stuff is on them.

Best of luck to them. These situations suck.

 

[Tractorat]

What area of TN?

Somewhere near Knoxville, I think

 

[Timd32]

I did find this on one quote.

https://www.fmcsa.dot.gov/protect-your-move

Here are some good and bad examples.

From west to east the move windows are huge.
21 days on long end.....

Next pick up 2-4, last deliver 3-16...

This one is super scary this is the whole quote.....

 

[Wiredawg]

A friend moved to Japan from Las Vegas in Oct with estimated delivery early Dec. Talked to him yesterday... his shipment is stuck at the port in California with no projected delivery date in sight.

I'm no lawyer, but have a lot of experience with contracts... I notice wording on contract above regarding pickup and delivery the word estimated. That and the national, and possibly world impact on shipping may be considered unavoidable causes, with no penalty against the mover.

I could be wrong, but 30 years in the military with my belongings moved all over the world, I never had any guarantees on anything, except getting paid pennies on the dollar for losses and damages.

I have a fuel tank being shipped from Ohio to TX, starting from last week. Hope it makes it.

Good luck with your problem, hope it gets delivered soon.

Cheers, Ron

 

[DonFitzwater]

These problems are only getting worse fellas. Some friends of mine have been waiting for over 2 months to ship a 20' connex to Fiji from LA/Long Beach. The shipping company had them load the container over a month ago then called back and told them the container wasn't going to ship until February 2022 and they would have to pay astronomical storage fees unless they could come unload the container. Madness, pure madness!