U-Connect not working right!!

[JWey]

I have U-Connect (bluetooth phone feature) in my truck. For a number of months it has worked sporadically. It will hook to my phone and stay connected for an entire ride. If I stop and turn the truck off and then come back, it may work again or it may not, and there is nothing I can do to make it work. Next time I leave the truck and come back, it may be fine or maybe not. I have a few phones, so when it fails with one I will try the other to see if maybe it is the phone. It is not the phones, definitely the truck. Now for the last 4 days it has totally stopped working. Tried to talk with the dealer about it but the guy just stared at me as I described the problem. He acted like it was my fault for having U-Connect in the first place. It is very cool when it is working and also very safe. I bought a bluetooth ear piece since this has been so unreliable but would really like to fix the problem with the truck. Any insight would be greatly appreciated! Thanks!! Joe

 

[Spooled-up]

I had the same problem with my Blackberry. I would have the bluetooth on on the phone and it wouldn't pair with the UConnect reliably. I would have to turn the bluetooth off on the phone and then back on and it would pair up.



I have since switched to an iPhone and I haven't had the problem since. For me it seemed to be the phone. Is there anyone else you can try to pair their cell phone with your truck?

 

[jelag]

I have the same system in a Jeep... and when I push the button on mirror to do the basic set up nothing seems to happen... . I don't know if I've not got something right or the right conditions met set it up... . My next step is the dealer...

 

[DKupec]

Mine wont always connect to my phone either. Usually if I try to make a call from the phone the U-Connect will show up or if I press the U-Connect buttom on the mirror. I don't use my phone in the truck very often so I really don't know how often this actually occurs.

 

[JWey]

Hey Guys,

Thanks for the feedback. Spooled-Up I have a Blackberry as well so I tried what you said about turning bluetooth off and back on. It has worked approx. 1/2 the time that way. Maybe it is a Blackberry thing or something. I'll have to try my wife's non Blackberry phone. In the set-up attempt in the Jeep (this is probably a stupid question, if so sorry) do you have the pnone's bluetooth turned on so the phone can find the U-Connect? Thanks again everyone.

Joe

 

[BGlidewell]

you guys know the blackberry has to be set to allow the u-connect in the BT security settings on the phone right? Otherwise, you have to pair it manually every time...

 

[River-Runner]

I had the same problem with my Blackberry. I would have the bluetooth on on the phone and it wouldn't pair with the UConnect reliably. I would have to turn the bluetooth off on the phone and then back on and it would pair up.



I have since switched to an iPhone and I haven't had the problem since. For me it seemed to be the phone. Is there anyone else you can try to pair their cell phone with your truck?

My Blackberry Curve works first time, everytime with my U Connect. Never had a problem so it is not a "Blackberry" problem per say.



River Runner

 

[AABEN]

You might take in to the phone company and have it up dated. I have had it done. Worked good.